Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Information for landlords including Housing Benefit.
The housing part of Universal Credit will be paid directly to your tenant. This means your tenant will need to be able to manage their money.
The Department for Work and Pensions has an information page for landlords on their website. This includes information on Universal Credit and alternative payment arrangements if your tenant is in arrears.
The Money Advice Service also provides information and advice for landlords whose tenants get Universal Credit.