Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Book a bulky waste collection for large household items too big to be taken away in your normal bin collections.
There are lots of ways you can get rid of large furniture items that you no longer want. You can reduce the amount of waste going for disposal and support local charities and reuse organisations.
Before you book a collection, why not try to:
You can dispose of bulky items at a Household Waste Recycling Centre, free of charge.
Your waste is your responsibility. If you pay someone to get rid of it for you, you must make sure they're a licensed waste carrier.
You can check online at the Environment Agency website to find a licensed waste carrier.
You can book a bulky waste collection for large household items too big to be taken away in your normal bin collections.
We offer a bulky waste collection service in most parts of North Yorkshire. We charge for this service.
Bulky waste can include:
We cannot collect:
These are not complete lists. If in doubt, we can give you more information on what can or cannot be collected when you make your booking.
There is a minimum charge for this service of £35 for up to two items. You may be entitled to a reduced rate if you are in receipt of benefits.
You can cancel your bulky waste collection online. You must give us 48 hours notice.
Cancel a bulky waste collection
We will refund your bulky waste payment if:
We will refund you using the original payment method you made the booking with.
We can't offer a refund if we attempted to collect your items and couldn't because of:
If you have any concerns about these, please check with us during booking.