Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
We carry out regular checks on all food premises to ensure the public are protected and that high standards are maintained.
Inspections take place without prior warning and higher risk premises are visited more frequently than lower risk premises.
Inspections are carried out to:
In addition to our regular inspections, we also respond to food complaints from the public.
During the inspection officers will want to be satisfied that adequate controls are in place to prevent any problems, ensure staff are adequately trained and the condition and cleanliness of the premises meets required standards. We may take samples, photographs and inspect records and take food we suspect is unsafe.
Scores are awarded for food hygiene compliance, structural compliance and confidence in management, premises are not rated against the quality of the food they produce.