Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Drivers and passenger assistants working on our transport contracts must have a DBS certificate and a valid council DBS badge.
transport operators DBS application guidance page. Once the check is completed, you will be notified of your result via your employer. It should take no more than four weeks to complete the process and issue one of our badges to your employer, where appropriate.
Please read theIn addition to the check, drivers and passenger assistants must carry one of our badges while on transport contracts.
To obtain a badge please complete a vetting procedures consent form (pdf / 175 KB). Once submitted your application will be checked including your evidence of identity and sent to our integrated passenger transport team. Failure to supply a signed vetting procedures consent form and photograph will delay the process.
Passenger transport managers should read the DBS online applications - responsible manager/verifiers guidance page.
You must view the example passenger transport verification form for transport contractor verifiers (pdf / 100 KB) (pdf / 480 KB) before completing the verification form for passenger transport contractors and employees (xlsx / 56 KB). This form can only be used for paid roles in connection with our passenger transport contract.
For volunteer roles, please see the information for managers page.
Once the contractor verification is complete, you must complete and return the verification form using the following e-form:
If you have difficulties please contact us.