Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Jan has lived in Brompton for 40 years in a flood risk area. She said: 'We understood the risk when we moved and made sure we arranged the right insurance to protect us. We've experienced one bad flooding that was around 2 foot deep in the house and took us 4 months to get back to normal. We're more prepared from this, with hard flooring throughout the house, raised plug sockets, a small pump to get water out and use flood sacs which are much lighter and easier to store and carry instead of sandbags. It's important how the community pulls together and knows who the vulnerable people are, so they can be helped too, so we have created a list with their permission so we’re able to check on them and make sure they’re okay.'