Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
Report an issue with a bus stop, bus shelter or Skipton Bus Station. Find your nearest bus stop on our online map.
We are responsible for looking after existing bus stops and shelters across the county. We also manage and maintain Skipton bus station.
We are required to provide disabled passengers with certain types of assistance. However, you should contact us if facilities are insufficiently accessible to meet your needs.
If the issue is causing an immediate danger to the safety of road users, it is classified as an emergency.
You should contact us by telephone to report an emergency rather than using our online form. Our opening hours are Monday to Friday 8am - 5.30pm.
You can tell us about a non-emergency issue online by registering or logging in to the 'my account' section of the website. 'My account' also allows you to view details of services you have previously applied, booked and paid for. You can also see updates on the progress of issues you have reported.
Login and report a highway issue
You can tell us about a highway issue anonymously, but you won’t be able to track progress or receive updates.
You can provide feedback about your experience of reporting a highway issue here.
Updates to issues you reported whilst logged into your account are available here.
Access our online mapping system to find your nearest bus stop.
Some bus shelters in Scarborough are maintained by East Yorkshire Motor Services. You should report any problems to them.
These bus shelters are:
Report a bus shelter problem to East Yorkshire Motor Services