Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why the benefits, assessments and charging service processes your personal data. This notice should be read in conjunction with the council’s corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK general data protection regulation (UK GDPR).
The benefits, assessments and charging (BAC) service is responsible for completing financial assessments, ensuring welfare benefits maximisation and facilitating charging for social care services. The team retains your information in order to ensure that social care clients are charged appropriately and also to facilitate payments to the providers of social care, according to the local authority guidelines encompassed in the care act 2014.
The council has appointed Veritau to be its data protection officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
In order to deliver the benefits, assessments and charging service we need to collect the following personal data:
We may also need to process the following special category information:
Your information is collected in order to carry out the following tasks:
Internally within the council, we may share information with the following service areas:
Externally to the council, we may share information with the following organisations:
The following table details the retention periods for records relating to the benefits, assessments and charging service:
Data held |
Retention period |
---|---|
Data in relation to your overall financial position |
Retain from year records created plus 6 years |
Client records in relation to the care of adults |
Retain from year records created plus 6 years |
North Yorkshire Council relies on the following lawful basis to process your personal data:
When processing special category information, the Council will rely on the following lawful basis:
UK GDPR Article 9 (2) - processing is necessary for reasons of substantial public interest with processing meeting Schedule 1, Part 2 of the Data Protection Act (2018) as below:
UK GDPR Article 9(2)(h) – processing is necessary for the purposes of the provision of health and social care.
The legislations, policies and guidance that relate to this service includes, but is not limited to:
For more information about how the council uses your data, including your privacy rights and the complaints process, please see our corporate privacy notice.