Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why North Yorkshire Council processes your personal data. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR).
To better understand people’s views and/or to improve, monitor and develop existing and potential services or events, we may seek or request feedback, comments and information from residents, communities, businesses, and visitors in the form of surveys and statutory consultations.
The Council has appointed Veritau to be its data protection officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
The information collected from surveys will vary depending on the subject matter and information required, but we may collect and use the following personal information:
We may also collect certain categories of special category information:
To help to improve services and community facilities, gain feedback, and better understand the thoughts and needs of people living, working and visiting the area.
Information is obtained directly from the participant completing the survey.
We do not share personal information outside of the Council, although summaries of responses may be collated, anonymised and shared.
A third-party software will be used to issue and collate survey responses.
Data held |
Retention period |
---|---|
Survey and consultation responses |
Personal Information is not held for longer than necessary and will be deleted within a year of the survey deadline |
Anonymised data |
May be held Indefinitely |
North Yorkshire Council relies on the following lawful basis to process your personal data:
When processing special category information for equality monitoring, the Council will rely on the following lawful basis:
UK GDPR Article 9(2)(g) - processing is necessary for reasons of substantial public interest with processing meeting Schedule 1, Part 2 of the Data Protection Act 2018 as below:
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.