Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why the North Yorkshire views - engagement community processes your personal data. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). North Yorkshire views is North Yorkshire council’s engagement community, an online panel where members are invited to take part in surveys and occasionally other engagement activities such as polls, focus groups and user testing to give their feedback and opinions on a range of topics such as the council plan, satisfaction with services, volunteering and contacting the council.
The council has appointed Veritau Ltd to be its data protection officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
Information on panel members will include:
We collect names and email addresses so that we can contact members to notify them of an opportunity to participate and to provide feedback of the outcomes of the activities. The demographic data is used to ensure we can understand differences in views of different groups of people.
We will only publish aggregated results.
Members can quit their membership at any time and members who have not completed surveys for a year will be deleted an email notification will be sent to the winner of any prize draw attached to a survey.
Consent will be sought to publish the names of prize winners if necessary.
Individual's information will not be shared with anyone other than those administrating the activities of the panel.
We may share anonymised information with partner organisations such as police, fire and health authority.
Data held |
Retention period |
---|---|
Survey information |
No longer than 5 years. |
Membership information |
As long as the individual remains a member. |
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.