Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why North Yorkshire Council processes your personal data. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The housing service is a function of North Yorkshire Council within the community development directorate, and its functions include the delivery of home energy upgrades for local residents.
The council has appointed Veritau to be its Data Protection Officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
The council will collect the following personal data in relation to home energy upgrades:
We collect your personal information in order to deliver home energy upgrades through the Home Upgrades Grant Phase 2 and other home energy improvement projects. This may include:
In addition to information received directly from you, we may also collect information from:
We may share this data internally with our Customer, Revenue and Benefits service in relation to your eligibility.
In order to manage and deliver the projects, we may need to share relevant information with external parties to the council, including:
We may share information that is given to us with other organisations that inspect or handle public funds to prevent and detect fraud including:
Data held |
Retention period |
---|---|
Application information |
10 years |
Records of work completion |
10 years |
North Yorkshire Council relies on the following lawful basis to process your personal data:
When processing special category data, the council will rely on the following lawful basis:
The legislations, policies and guidance that relate to this service includes, but is not limited to:
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.