Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why the council’s insurance and risk management service processes your personal data. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The processing of insurance claims made by employees and members of the public against the council is administered by the insurance and risk management service.
The council has appointed Veritau Ltd to be its data protection officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
We collect the information you and/or your legal representative provide to us when submitting your claim, this may include:
and dependent on the type and circumstances of the claim:
During the investigation of your claim we may also collect data such as:
We collect this information to allow us, our claims handlers, Insurers, and insurance brokers to deal with your claim effectively and where applicable in accordance with the civil procedure rules governing claims in England.
In order to deal with your insurance claim we may share information with our appointed claims handlers and our Insurers.
We may also share information with a number of national registers which have been established to combat fraudulent claims.
Data Held |
Retention Period |
---|---|
All personal data in relation to the processing of an insurance claim |
10 years after closure of the claim or longer where required by legislation |
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.