Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This Privacy Notice is designed to help you understand how and why the Mental Health Service processes your personal data. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The mental health team collects and processes data in order to facilitate the care and support of adults receiving these services.
We have appointed Veritau Ltd to be our data protection officer.
Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
The council’s mental health service may collect the following information about you:
The service may also collect certain ‘special category’ information such as:
Without your data we would not be able to assess your care needs, or be able to arrange or provide our services to you. Therefore we require your personal data in for:
In order to deliver the best possible service, the Team will often need to disclose your personal data to other organisations. This could include, but not necessarily limited to:
If you are receiving support from adult social care then the NHS may share your NHS number with us. This is so that the NHS and adult social care are using the same number to identify you whilst providing your care. By using the same number we are able to work together to improve your care and support.
The following table details the retention periods for records relating to care and support service:
Data held |
Retention period |
---|---|
All records relating to the management of Mental health support |
Retain from last contact with client for 20 years. |
The mental health service processes your personal data in order to comply with a legal obligation or because processing is in the public interest. The team may also process your special category data as it has a legal obligation to provide mental health services.
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.