Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
This privacy notice is designed to help you understand how and why the supporting families programme processes your personal data. This notice should be read in conjunction with our corporate privacy notice.
North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The national supporting families programme is a government initiative which aims to ‘turn around’ the lives of an additional 400,000 vulnerable families across England. The programme supports families who have problems around crime, anti-social behaviour, school attendance, and unemployment. The programme does this by working with families at an early stage through targeted intervention and prevention. We are committed to delivering the national supporting families programme in our area. In order to achieve this we need to collect and process your personal data.
The council has appointed Veritau to be its data protection officer. Their contact details are:
Information Governance Office
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA
Email: infogov@northyorks.gov.uk
Tel: 01904 552848
We may be required to collect the following categories of personal data:
We may also be required to collect the following special category data:
The department for levelling up, housing and communities (DLUHC) is responsible for supporting families and improving services they receive from local authorities. By carrying out this research, department for levelling up, housing and communities aims to find out:
We process your data in order to:
In the course of performing our duties, we may share your information with a number of agencies who are key to delivering our service. In the case of external agencies, the data shared is anonymised, which means you cannot be identified from it.
Within the council data is shared with:
The staff responsible for collecting and processing data for the programme.
Agencies we share information with:
The data we hold about you is only kept for as long as is necessary and all data is retained in line with our record retention and destruction schedule (RRDS). Where information is shared with ministry of justice, Department of works and pensions and department for education, these organisations will keep the information for no longer than 90 days and will not keep any records indicating that you were part of the research programme. Data shared with office for national statistics for this research will be retained until 2022, after which time it will be securely disposed of.
North Yorkshire Council relies on the following lawful basis to process your personal data:
UK GDPR Article 6(1) (e) - The processing of your personal information is necessary for the Council to perform a task in the public interest or for its official functions, and the task or function has a clear basis in law.
The legislations, policies and guidance that relate to this service includes, but is not limited to:
For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.