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What does a needs assessment entail?

In an assessment, we will take details of the difficulties you have and the help you have, if any. With your permission, these details will be passed to the social care services or health team who will contact you.

In a needs assessment, we look at:

  • your personal needs;
  • your carer's needs, if applicable;
  • the range of informal and neighbourhood support available; and
  • the risks to your independence.

If you want, a friend or relative can help you with the assessment.

With your permission, we may talk to people such as your doctor, nurses or others who visit you or care for you.

Where relevant, we will check your property and equipment to make sure that anyone who works in your home can do so safely. You may be asked to make unsafe situations safe.

You will be told about the services we provide, as well as services available from other organisations.

We will regularly reassess your needs to make sure you are receiving the right support.

We give priority to meeting the needs of the most vulnerable people. We consider urgency, risk to independence and support from and for carers. 

This page was last updated on 9 December 2013