Street lights switching on or off earlier or later than they should
Due to the change of time to or from British Summertime some street lights which are part of our part-night lighting scheme may switch on or off earlier or later than expected. They will recalibrate automatically during the two weeks following the switch to or from British Summertime. There is no need to report this issue to us unless the lights continue to be affected after this period. You can find out more here.
Contact us by phone
If you can't find the information you are looking for online, or if you need to speak to somebody about your query, you can contact us by telephone, minicom or fax.
General enquiries 0845 241 1307
Social care services (and social care out of hours)
The customer services centre may be contacted for all social care services enquiries from adults, young people and children. The telephone number below will be answered by the emergency duty team outside of our opening hours. You can find out more about the out of hours service here.
0845 034 9410
Fax (out of hours only)
For all other faxes, please ring in advance to obtain the fax number to ensure your confidentiality is maintained.
Other ways to contact us by phone
Minicom (for hearing impaired individuals only)
0845 603 6391