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Contact us by phone

If you can't find the information you are looking for online, or if you need to speak to somebody about your query, you can contact us by telephone, minicom or fax.

  

New live chat facility

We've launched a new live chat service. If you'd like to chat online to one of our customer services team, you can click the button to the left. The service is free and is available during office hours, Monday to Friday.


General enquiries 0845 241 1307

Fax
01609 532009

Social care services (and social care out of hours)

The customer services centre may be contacted for all social care services enquiries from adults, young people and children. The telephone number below will be answered by the emergency duty team outside of our opening hours. You can find out more about the out of hours service here.

Telephone
0845 034 9410

Fax (out of hours only)
01609 532009

For all other faxes, please ring in advance to obtain the fax number to ensure your confidentiality is maintained.

Other ways to contact us by phone

Minicom (for hearing impaired individuals only)
0845 603 6391

Contact us online

Why not contact us online or alternatively access our range of online services.

Call recording policy

You can pdf icon view our call recording policy here [47kb].

This page was last updated on 16 September 2014