Link to homepage

Street lights switching off earlier than they should

When the clocks change at the weekend, some street lights which are part of our part-night lighting scheme may switch off earlier than normal. They will recalibrate automatically over the next two weeks and there is no need to report this issue to us unless the lights continue to be affected after this period. You can find out more here.


Contact us by phone

If you can't find the information you are looking for online, or if you need to speak to somebody about your query, you can contact us by telephone, minicom or fax.

General enquiries 01609 534527

Fax 01609 532009

Social care services (and social care out of hours)

The customer services centre may be contacted for all social care services enquiries from adults, young people and children. The telephone number below will be answered by the emergency duty team outside of our opening hours. You can find out more about the out of hours service here.

Telephone 01609 534527

Fax (out of hours only) 01609 532009

For all other faxes, please ring in advance to obtain the fax number to ensure your confidentiality is maintained.

Other ways to contact us by phone

Minicom (for hearing impaired individuals only) 0845 603 6391

Contact us online

Why not contact us online or alternatively access our range of online services.

Call recording policy

You can pdf icon view our call recording policy here [47kb].

This page was last updated on 8 October 2015