North Yorkshire County Council Trading Standards service provides advice for businesses throughout North Yorkshire and is responsible for the enforcement of a variety of legislation covering the safety, descriptions and pricing of products and services.

The service works in the following specialist teams:

• Business compliance (incl. food and animal health)
• Consumer services
• Enforcement, intelligence and prosecution process
• Fraud and special investigations (incl. financial investigations)

We rely on the thousands of consumers who make complaints about traders or their products & services to us via Consumer Direct each year. The valuable information  this gives us enables us to target our advice and other enforcement activities at the traders who are trading unfairly or unlawfully. We also work with community groups and others to protect the interests of consumers and residents, for example by setting up 'No Cold Calling Zones'. Consumer Direct provides advice for North Yorkshire residents and can be contacted on the number given below or via email

We aim to ensure that the service is run with efficiency and care. We set ourselves targets for dealing with service requests and these are monitored regularly. Details of our policies and standards can be found in the document section below. If you feel that we have not achieved these standards please let us know. 

We provide an email 'newsflash' service for businesses. You will receive emails notifying you of the latest scams aimed at businesses together with updates concerning new legislation relevant to your trade sector. To subscribe to this free service use the form below. It can be posted or emailed to us using the contact details for the business & consumer support services team.

FAX numbers for Trading Standards:

• 01609 771696
• 01609 774527
• 01609 776349

Should you have any queries, please contact the service on 01609 534800.

What is this?

	Consumer advice Want to complain about a trader or product?
	Food labelling Please use this online form to enquire about food labelling

Useful downloads Newsflash Registration Form [34kb] Newsflash Registration Form Enforcement Policy [62kb] Enforcement Policy Service Standards [52kb] Enforcement Code & Service Standards   Weblinks Please note: All external websites open in a new browser window. North Yorkshire County Council is not responsible for the content of external websites. Rip Off Tip Off Use this Department of Trade & Industry site to report rogue traders and conmen and to find out about typical scams Office of Fair Trading website (consumer advice) Information & advice for consumers and businesses Consumer Direct website Advice and guidance for consumers Contacts Trading Standards and Planning Services trading.standards@northyorks.g... Full details for Trading Standards and Planning Services Richmondshire citizens advice bureau Tel: 01748 823978 Full details for Richmondshire citizens advice bureau Skipton citizen's advice bureau bureau@skiptoncab.cabnet.org.u... Tel: 01756 700210 Full details for Skipton citizen's advice bureau Harrogate citizen's advice bureau Tel: 01423 567150 Full details for Harrogate citizen's advice bureau Whitby citizen's advice bureau Tel: 01947 605840 Full details for Whitby citizen's advice bureau Hambleton citizen's advice bureau bureau@hambletoncab.org.uk Tel: 08451 228689 Fax: 01609 773365 Full details for Hambleton citizen's advice bureau Ryedale citizen's advice bureau Tel: 01653 692740 Full details for Ryedale citizen's advice bureau Ripon citizen's advice bureau advice@riponcab.org.uk Tel: 01765 603297/643466 Full details for Ripon citizen's advice bureau Selby citizen's advice bureau Tel: 08451 203718 Full details for Selby citizen's advice bureau Scarborough & district citizen's advice bureau Tel: 01723 368710 Full details for Scarborough & district citizen's advice bureau