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Trading standards leaflets

Website URL : http://www.northyorks.gov.uk/index.aspx?articleid=11318

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Trading standards leaflets

Below you will find trading standards information leaflets for businesses and consumers on a wide range of topics. For help or further information, please use the contact details at the foot of the page.

	Leaflets - animal health Information leaflets from trading standards relating to animal health. Topics covered include sale of pet food, food hygiene, buying and selling livestock, transporting farm animals, and more.
	Leaflets - consumer rights (inc. selling methods) Information leaflets from trading standards relating to consumer rights. Topics covered include consumer protection, returns policies, selling on the internet, and more.
	Leaflets - fair trading Information leaflets from trading standards relating to fair trading. Topics covered include how to accurately describe products, guidance on doorstep selling, price marking of goods and more.
	Leaflets - food Information leaflets from trading standards relating to food. Topics covered include guides for producers of eggs, advice to takeaway businesses, food labelling and more.
	Leaflets - if you are in dispute Information leaflets from trading standards relating to disputes. Topics covered include a checklist for resolving complaints with a trader, getting evidence, writing an effective letter of complaint and more.
	Leaflets - other Information leaflets from trading standards relating to other topics. Topics covered include how to accurately describe goods and services, cigarette lighter refills and solvents and more.
	Leaflets - other problems Information leaflets from trading standards relating to other topics. Topics covered include a guide to choosing and using storecards, information about credit, shopping at home and more.
	Leaflets - problems with cars Information leaflets from trading standards relating to problems with cars. Topics covered include buying a motorcycle, vehicle repairs and servicing, used cars rights and more.
	Leaflets - problems with goods Information leaflets from trading standards relating to problems with goods. Topics covered include buying goods - your rights, hiring goods, guarantees and warranties, right to cancel when buying online and more.
	Leaflets - problems with services Information leaflets from trading standards relating to problems with services. Topics covered include buying communication and media packages, gas and electricity, shopping on the internet and more.
	Leaflets - safety Information leaflets from trading standards relating to safety. Topics covered include buying age restricted products, electrical equipment, safety labelling, cigarette lighter refills and more.
	Leaflets - weights and measures Information leaflets from trading standards relating to weights and measures. Topics covered include information for butchers, fishmongers, greengrocers, pubs restaurants and cafés and more.