Website URL : http://www.northyorks.gov.uk/index.aspx?articleid=11556
Share this page |
Description of goodsMost products and services have descriptions applied to them; whether it be that a tradesman is a member of a specific trade body, or that a fruit cake contains a certain amount of fruit. It is trading standards remit to take enforcement action to ensure such descriptions are accurate.
Descriptions can be applied to most characteristics of a product or service;
Incorrectly described goods or services may be both a civil matter, which you may pursue, and a criminal matter, which trading standards can look into to ensure other consumers are not misled. If you think a description which has been applied to a product or service is incorrect, you should contact consumer direct. If you are a business seeking advice on description, please see our business advice page.
|