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What are these services?

Library charges

Books borrowed from the library are usually loaned free of charge. Other items such as CDs and DVDs can be borrowed for a small charge for each weekly loan period. There are also charges for other services such as staff research and reserving items.

The library charges explained on this page are:

Loan charges for audio visual items

Item borrowedCharge per itemLoan period
Audio bookAnnual subscription discontinued and replaced by media subscription (see below)
Media subscription

Two items at any one time (all formats): £35 for 12 months or £20 for six months

Children's story tapeFreeThree weeks
CD£1.50 Three weeks
DVD£2.25Three weeks
Language course (short)£2.50Three weeks

Charges for computer and internet use

If you are a member of North Yorkshire's libraries, you can use the computers for free for the first half hour (one hour free for those aged 17 years or under) per day, after which the following charges apply:

  • £1 per half hour (library members)
  • £2 per half hour (non-members)

Annual subscription for using library computers
If you use the library computers on a regular basis it might be worth taking out an annual subscription. The charges for this are:

  • Annual subscription (12 months)
    £10 for six hours per week
    £5 for three hours per week
  • Quarterly subscription (Three months)
    £3 for six hours per week
    £1.50 for three hours per week
  • Unlimited time subscription
    £35 for 12 months
    £20 for six months
  • Ticketed events - as priced

Printing charges
All libraries offer facilities for printing from a library computer. The charges for this are:

  • 10p per A4 sheet for black and white printing
  • 50p per A4 sheet colour printing

If you need assistance with printing, please ask a member of staff to help you.

Renewing books and other items

You can renew books at any time, 24 hours a day, seven days a week by using our online renewals service or by telephoning 0845 034 9583 and following the instructions.

For both of the renewal methods above, you will need to enter your library card number and PIN to proceed. After five unseen renewals, books must be brought back to the library to be renewed. For more ways to renew your items, see the libraries - loan renewals page.

Fines for borrowing items

Borrowing books from North Yorkshire libraries is free; however fines will be incurred if books are returned after the stated due date.

There are no fines for overdue audio books, CDs and DVDs,as they are hired on a per-loan basis. If you keep the items past the return date you will be charged for additional loan periods until you return them.

For more details and a full list of fines, see the libraries - fines page.

Charges for lost or damaged stock

There will be charges for all lost or damaged stock. For a full list, see the charges for lost or damage stock page.

Charges for reserving books and other items from the library

The charges below apply to library and mobile library stock ordered from North Yorkshire County Council library and information services.

Books and periodicals
A charge of £1 will be made at all libraries for each book title or periodical request submitted. The fee will be charged at the time of collection. When requested items are not collected, reservation fees will be added to the customer's account. Subject requests will be charged per item supplied.

Requests for books, journals or periodicals (including individual articles) obtained from outside North Yorkshire County Council library stock will be subject to an additional charge of £10 per item (no concessionary rate).

Audio books, CDs, DVDs, language courses
There is no charge for using the request service for these items but hire charges will still apply when the item is collected from the library.

Exemptions
Children, teenagers and young adults will not be charged for requesting children's or teenage books or story tapes.

These exemptions refer only to the exempt persons themselves and not to their families or representatives. Individuals will need to show proof, for example, a letter or payment book.

Where a requested item cannot be supplied, the reader may make a further reservation free of charge.

For more details on reserving library stock, see the libraries - reserving books and other items page.

Charges for enquiries through the research service

Where staff are required to undertake copying, printing or scanning, there will be a handling charge of £7.50. This will include administration, first class postage and up to ten copies of the photocopies/printouts or three copies of the microfilm or microfiche reader printouts.

Additional copies will be charged at the appropriate rate and this price will be added to the basic handling charge.

More extensive research
For any research taking over 30 minutes to complete, there will be a charge of £15. This charge will also cover the handling charge, the first ten copies of the photocopies/printouts or three copies of the microfilm or microfiche reader printouts, together with first class postage and packing.

For more details on the research service, see the libraries - information services page.

Lost library cards

Please look after your library card. If you lose your card, the first replacement is free but after that there is a £1.50 charge for a replacement.

New - reading group subscription

An annual reading group subscription of £25 will come into effect from 7 May 2013. This entitles groups to request up to ten sets (up to ten copies of a title), subject to availability. For your benefit, titles should be requested a minimum of two months in advance of the meeting date.

Library catalogue
Library catalogue
Library charges - frequently asked questions
Related Pages
Contacts
All library and information centres
libraries@northyorks.gov.uk
Tel: 01609 533800
Fax: 01609 780793



North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD | Tel: 0845 8 72 73 74 | Fax: 01609 532009
This page was last updated on 9 May 2013