How do I report a problem with road condition?
You can report a problem with the road condition through our online fault report form or through contacting our customer service centre on 0845 8 72 73 74.
To report a problem you must be able to provide the following information: - The road location, number/ name
- Any identifiable landmarks in the area which is causing concern
- A description of what is causing the road condition to be of concern, for example:
- Pothole or surface depressions
- Cracking in the surface
- Collapsed / subsided road
- The surface texture material being removed or failing
Your concern may relate to one of the following separate requests: - A concern about recent surfacing works
- Mud or debris on the road
- A spillage or substance on the highway
- An obstruction on the highway
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