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Website URL : http://www.northyorks.gov.uk/index.aspx?articleid=18261


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How do I report a defect or pothole in the highway?

To report a defect or pothole in the highway you must be able to provide the following information:
  • The road location, number/name; and
  • Any identifiable landmarks in the area to identify the location.

It would also behelpful to have the following information:

  • A description of the defect or pothole, including approximate width, depth and length etc; and 
  • The location on the carriageway (e.g. edge, middle).

You can report a defect or pothole in the highway by:

All emergency defects and potholes should be reported as soon as possible by telephone as follows:

When fault is identified

Who to contact

During normal office hours (8am to 5.30pm)

The County Council's customer services centre on 0845 8 72 73 74

Out of normal office hours, including weekends and bank holidays

North Yorkshire Police on 101


Related Pages
Roads - potholes










Report a range of highways issues quickly and easily
North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD | Tel: 0845 8 72 73 74 | Fax: 01609 532009
This page was last updated on 13 February 2013