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• Do you offer training or support so that my child may travel independently?
• How do you measure the minimum distance?
• How often are transport arrangements changed?
• If I am refused home to school transport, can I appeal?
• My child attends a residential school. What is the transport policy?
• My child attends a secondary school. What is the transport policy?
• My child attends a special school. What is the transport policy?
• My child attends primary school (aged 5 to 11). What is the transport policy?
• My child doesn't deal well with change and is happy with the current taxi/arrangements. Why change them?
• What about the safety of walked routes?
• What about transport for students with special needs in further education?
• What if my child cannot walk?
• What if my child is not eligible for free home to school transport?
• What if my circumstances change?
• What information do you need from me regarding my child's needs?
• What is a health care plan?
• What is considered to be a "reasonable travelling distance" and travelling time?
• What is the "normal" school?
• What is the transport policy for children attending denominational schools on religious grounds in September 2012
• What is the transport policy for children attending school or a nursery school/unit before the term in which they become five?
• What is the transport policy for children over the age of 16?
• What is the transport policy for statemented pupils aged up to 19?
• When will I get my pass?
• Who do I contact to arrange independent travel training for my child?
• Will transport be door-to-door?
• Will we meet the driver before the first day of school?
• Will you consult me before changing anything?
• Will you provide a passenger assistant?

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