Trading standards
North Yorkshire County Council trading standards service provides advice for businesses throughout North Yorkshire and is responsible for the enforcement of a variety of legislation covering the safety, descriptions and pricing of products and services.
The service works in the following specialist teams: Business compliance (incl. food and animal health); Consumer services; Enforcement, intelligence and prosecution process; and - Fraud and financial investigations.
Top trading standards tasks
The work of trading standards
We rely on the thousands of consumers who make complaints about traders or their products and services to us via the Citizens Advice consumer service each year. The valuable information this gives us enables us to target our advice and other enforcement activities at the traders who are trading unfairly or unlawfully. We also work with community groups and others to protect the interests of consumers and residents, for example by setting up 'No cold calling zones'. The Citizens Advice consumer service provides advice for North Yorkshire residents and can be contacted on 08454 04 05 06 or via the Citizens Advice consumer service section of the Directgov website. We aim to ensure that the service is run with efficiency and care. We set ourselves targets for dealing with service requests and these are monitored regularly. Details of our policies and standards can be found in the document section below. If you feel that we have not achieved these standards please let us know. Trading standards newsflash mailing listWe have recently relaunched our e-mail 'newsflash' service for businesses. Subscribers to this system will receive e-mails notifying them of the latest scams aimed at businesses together with updates concerning new legislation relevant to their trade sector. See the trading standards newsflash service signup page to subscribe to this free service.
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Consumer advice
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Trading standards - frequently asked questions
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- Office of Fair Trading
The Office of Fair Trading is the UK's consumer and competition authority. Their mission is to make markets work well for consumers.
- Citizens Advice consumer service
The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues, energy and post.
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