Advice to consumers is now provided by Consumer Direct, a government funded service.

You can find out more about Consumer Direct by clicking here and can email them about your complaint or enquiry. There are also many other internet sites providing information and resources on consumer advice and some of the most useful can be accessed using the links below.

	Consumer advice Want to complain about a trader or product? Want to report a scam phone call or letter?
	Food labelling Please use this online form to enquire about food labelling
	Leaflets - health and safety Information leaflets from trading standards relating to food. Topics covered include reporting accidents at work and laws that apply for businesses.
	Leaflets - if you are in dispute Information leaflets from trading standards relating to disputes. Topics covered include a checklist for resolving complaints with a trader, getting evidence, writing an effective letter of complaint and more.
	Leaflets - other problems Information leaflets from trading standards relating to other topics. Topics covered include a guide to choosing and using storecards, information about credit, shopping at home and more.
	Leaflets - problems with cars Information leaflets from trading standards relating to problems with cars. Topics covered include buying a motorcycle, vehicle repairs and servicing, used cars rights and more.
	Leaflets - problems with goods Information leaflets from trading standards relating to problems with goods. Topics covered include buying goods - your rights, hiring goods, guarantees and warranties, right to cancel when buying online and more.
	Leaflets - problems with services Information leaflets from trading standards relating to problems with services. Topics covered include buying communication and media packages, gas and electricity, shopping on the internet and more.