We aim to make sure that services are provided fairly to all sections of our community, and that all our existing and future employees have equal opportunities. We will take action to identify and get rid of any direct or indirect discriminatory practices, which act as barriers to achieving these aims. Equality Impact Assessments undertaken across the authority are our main mechanism for identifying and designing out barriers to individuals in our diverse communities.

We oppose all forms of unlawful or unfair discrimination, whether because of race, colour, ethnic or national origin, sex or gender reassignment, marital status, family status, sexuality, religion or beliefs, disability, age or any other condition or requirement which places a person at a disadvantage and cannot be justified.

Breaking our equality policy statement

If we find that anyone has broken our corporate equality policy statement, we will take the matter extremely seriously and carry out a formal and thorough investigation, which will result in disciplinary action where appropriate. Any act or failure to act that breaks the relevant legislation may also result in legal action being taken against us, and possibly against the employee responsible for that act or failure to act.

How to make a complaint

The Council is always trying to improve the services it provides to the community. The Council tries to provide quality services to its customers by treating them with care, respect and honesty.

Complaints can be made about any aspect of the Council's services, including those caused by discrimination on the grounds of race, gender, disability, age or sexual orientation.

Details on how to make a complaint about the Council's services

Staff with concerns about how they have been treated in the workplace should refer to the HR policies on the Staff Matters section on the intranet