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Home - North Yorkshire County Council
Website URL : http://www.northyorks.gov.uk/index.aspx?articleid=2889
 

Translating and interpreting services

We believe that information about all our services should be accessible to all members of the public. As such, we are working hard to provide information in different formats and languages. We are also committed to providing documents in different formats and languages when requested, if we do not already do so.

The documents below provide information on our services in different languages and formats.

British Sign Language (BSL) video clips

The videos below are in QuickTime format. If you cannot view the clips, you will need to download the free Apple QuickTime player. This is an external link and will open in a new browser window.

The video clips can also be provided in a higher quality format on DVD. Please contact the customer services centre for details. Their contact details are below.

Requesting information in a different language or format

You may have a particular communication requirement when accessing our services, for example you may require sign language interpretation, or documents translated into a different language. We can also provide interpreted conversations and translated leaflets and forms.

For requesting information in a different language or format, or for additional support to access any of the Council's services, please contact the customer services centre on 0845 8 72 73 74. Full contact details can be found below.

Translating this website

You can also read this website in other languages.

British Sign Language information videos

Application for supporting people subsidy [7Mb]
A video in British Sign Language providing information on applying for a supporting people subsidy.
Complaints and commendations [5Mb]
A video in British Sign Language providing information on complaints and commendations.
Introduction to the Record Office [6Mb]
A video in British Sign Language introducing the Record Office.
Mobile library and information service [3Mb]
A video in British Sign Language providing information on the mobile library and information service.
Online at the library and information centre [4Mb]
A video in British Sign Language about getting online at your local library and information centre.
Services for people who are deaf or hearing impaired [4Mb]
A video in British Sign Language providing information about services for people who are deaf or hearing impaired.
Social care for adults [11Mb]
A video in British Sign Language providing information on social care for adults.
The supporting people service [7Mb]
A video in British Sign Language providing information on the supporting people service.
Your library and information centre [7Mb]
A video in British Sign Language providing information on libraries in North Yorkshire.
Information on our services in Bengali

An introduction to the Record Office, June 2005 (Bengali) [106kb]
The North Yorkshire County Council Record Office collects, preserves and makes available for study, archive material for the whole of the county of North Yorkshire.
Carer's emergency card, July 2009 (Bengali) [60kb]
The carer's emergency card is a plastic card, the size of a credit card, which will identify you as a carer if you have an accident or are unable to identify yourself.
Enjoying North Yorkshire's archives, June 2006 (Bengali) [79kb]
Everyone can enjoy using the records we hold at the County Record Office.
Information for carers, July 2009 (Bengali) [112kb]
This leaflet provides information for carers including: the definition of a carer; what support is available for carers; and who carers can contact for more information and support.
North Yorkshire's archives revealed, June 2006 (Bengali) [83kb]
Information about our online archive records and how to access them.
Social care for adults, July 2009 (Bengali) [69kb]
This leaflet gives information about social care for adults in North Yorkshire.
Information on our services in Chinese

An introduction to the Record Office, June 2005 (Chinese) [185kb]
The North Yorkshire County Council Record Office collects, preserves and makes available for study, archive material for the whole of the county of North Yorkshire.
Enjoying North Yorkshire's archives, June 2006 (Chinese) [190kb]
Everyone can enjoy using the records we hold at the County Record Office.
North Yorkshire's archives revealed, June 2006 (Chinese) [207kb]
Information about our online archive records and how to access them.
Social care for adults, July 2009 (Chinese) [369kb]
This leaflet gives information about social care for adults in North Yorkshire.
Information on our services in Nepalese

Library service for children, June 2007 (Nepalese) [81kb]
Something for everyone - details of resources and activities for children at your local library.
Your library and information centre, June 2007 (Nepalese) [85kb]
With a network of 45 branches and a mobile library service, you're never too far from a North Yorkshire County Council library and information centre. Find out more with this leaflet.
Information on our services in Polish

An introduction to the Record Office, June 2005 (Polish) [123kb]
The North Yorkshire County Council Record Office collects, preserves and makes available for study, archive material for the whole of the county of North Yorkshire.
Assessing your needs and arranging help, February 2009 (Polish) [199kb]
A leaflet about how we assess your needs in order to arrange the right level of help and support.
Enjoying North Yorkshire's archives, June 2006 (Polish) [98kb]
Everyone can enjoy using the records we hold at the County Record Office.
Getting online at your local library and information centre, June 2007 (Polish) [196kb]
Information about getting online at your local library and information centre.
Information for carers, July 2008 (Polish) [226kb]
This leaflet provides information for carers including: the definition of a carer; what support is available for carers; and who carers can contact for more information and support.
Keeping people safe - safeguarding and protecting adults from abuse or mistreatment, February 2009 (Polish) [131kb]
This leaflet provides information about what to do if you are being abused, or you suspect that someone is being abused.
Library service for children, June 2007 (Polish) [214kb]
Something for everyone - details of resources and activities for children at your local library.
North Yorkshire's archives revealed, June 2006 (Polish) [115kb]
Information about our online archive records and how to access them.
Social care for adults, September 2007 (Polish) [154kb]
This leaflet gives information about social care for adults in North Yorkshire.
You and your social care records, May 2008 (Polish) [197kb]
A leaflet about the sort of information we may keep about you; why we need this information; what sort of information we need; your right to see any information about yourself; and your right to have a copy of this information.
Your library and information centre, June 2007 (Polish) [218kb]
With a network of 45 branches and a mobile library service, you're never too far from a North Yorkshire County Council library and information centre. Find out more with this leaflet.
Information on our services in Urdu

An introduction to the Record Office, June 2005 (Urdu) [263kb]
The North Yorkshire County Council Record Office collects, preserves and makes available for study, archive material for the whole of the county of North Yorkshire.
Carer's emergency card, July 2009 (Urdu) [278kb]
The carer's emergency card is a plastic card, the size of a credit card, which will identify you as a carer if you have an accident or are unable to identify yourself.
Enjoying North Yorkshire's archives, June 2006 (Urdu) [210kb]
Everyone can enjoy using the records we hold at the County Record Office.
Getting online at your local library and information centre, June 2007 (Urdu) [267kb]
Information about getting online at your local library and information centre.
Home library and information service (application form), June 2007 (Urdu) [91kb]
A form to apply for services from the home library and information service.
Home library and information service, June 2007 (Urdu) [205kb]
Bringing the library service to you by providing free home delivery of books, audio books, music on CD, DVDs, large print books, children's books and information.
Information for carers, July 2009 (Urdu) [434kb]
This leaflet provides information for carers including: the definition of a carer; what support is available for carers; and who carers can contact for more information and support.
Library service for children, June 2007 (Urdu) [227kb]
Something for everyone - details of resources and activities for children at your local library.
North Yorkshire's archives revealed, June 2006 (Urdu) [232kb]
Information about our online archive records and how to access them.
Social care for adults, July 2009 (Urdu) [333kb]
This leaflet gives information about social care for adults in North Yorkshire.
Your library and information centre, June 2007 (Urdu) [315kb]
With a network of 45 branches and a mobile library service, you're never too far from a North Yorkshire County Council library and information centre. Find out more with this leaflet.
Your mobile library and information service, June 2007 (Urdu) [269kb]
Taking books and information to the heart of North Yorkshire with the mobile library service.
Contacts
Customer services centre (general enquiries)
Full contact details for the customer services centre, including how to call in personally, can be found below.
customer.services@northyorks.g...
Tel: 0845 8 72 73 74
Fax: 01609 532009
Full details for Customer services centre (general enquiries)



North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD | Tel: 0845 8 72 73 74 | Fax: 01609 532009