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Home - North Yorkshire County Council
Website URL : http://www.northyorks.gov.uk/index.aspx?articleid=2922


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What are these services?

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Performance

This page provides information and resources about how the Council is performing.

Performance and review

We aim for excellence across the full range of services. The Council Plan gives information about our current priorities and planned investment in key service areas. It also shows how we are performing against key targets.

We are determined to get best value for money for the people of North Yorkshire. In order to improve services and raise standards we must monitor performance and understand how to achieve better results. To this end, we have adopted an improvement programme:

  • Performance management and improvement framework
    This enables Council members and managers to track how the Council performs against a number of key indicators. Performance is monitored continuously by service managers and on a quarterly basis by our Executive and our Management Board.
  • Performance improvement
    The County Council has a programme of performance improvement reviews overseen by the Council's Overview and Scrutiny Committees looking at both individual services and areas of joint working with partners. 

Information about our previous Comprehensive Area Assessment is available via the One Place link on the right.

Committee agendas, minutes and reports
Committee agendas, minutes and reports
Report a compliment or complaint to the council
Report a compliment or complaint to the council
Related Pages
The Council plan


2009 elections
2009 elections
Access a range of information about the council elections on 4 June 2009.
CAA
CAA
How are we doing? Find out about the CAA and Oneplace.
The constitution
The constitution
Find out more about the County Council by reading our constitution.
North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD | Tel: 0845 8 72 73 74 | Fax: 01609 532009
This page was last updated on 13 June 2011