Consultations

We want to make sure that as someone who uses our services or lives or works in the county, you have opportunities to have your say and to be more actively involved if you want to. We want to provide opportunities which are appropriate and accessible for you. You have a right to influence decisions which are made on your behalf. That is why we have developed the following promise:

Our engagement promise

• We will co-ordinate engagement across the Council so that you are not asked the same questions again and again.
• We will not share personal information without asking you, unless required by law.
• We will make sure we tell you about opportunities to have your say.
• We will make sure we give you the opportunity to get involved in making decisions when that is appropriate.
• We will be clear about what can be changed, and if it can't, why not.
• We will feed back to you what has been said and what we are going to do as a result.
• We will use plain English and keep our information jargon free.
• We will offer our information in different formats eg on CD or tape where that is appropriate.
• We will make sure we include people who want to be involved, and that everyone has a real opportunity to tell us what they think.

We also have customer service standards which tell you what you can expect when you contact us.

Find out more about the various ways to have your say, including our Citizens' Panel.

You can access the currently running consultations below. Simply click on a link to find out more and give us your views.