Customer services

We aim to be a responsive council providing excellent and efficient local services. Our focus is on our customers, the people who use the County's schools, roads, libraries, public transport, waste facilities, care services, public rights of way and many other services.

Top customer services tasks

Pay for some of our services online	Report a range of information to us online
Apply for a range of our services online	Find out about different council services
Find out how to locate information on our website	Find out about our customer service standards

The County Council is improving access to services and information. We have created new community resource centres based in libraries and the website has a range of online forms that give access to all the key council services.

If you cannot find what you are looking for, or if there is anything else that you would like to contact the County Council about, or even just to send us your views on how we are doing, please visit the contact us page.

Useful downloads

Find the service you need [74kb] [pdf]

Your A-Z guide to North Yorkshire County Council

Complaints, Compliments, Comments and Suggestions Leaflet [166kb] [pdf]

For services not including social care. And for code of conduct complaints against councillors

Contacts

Customer services centre (general enquiries)

Full contact details for the customer services centre, can be found below.

customer.services@northyorks.g...
Tel: 0845 8 72 73 74
Fax: 01609 532009

Full details for Customer services centre (general enquiries)

Customer services centre (social care enquiries)

Full contact details for the customer services centre, including how to call in personally, can be found below.

social.care@northyorks.gov.uk
Tel: 0845 034 9410
Fax: 01609 532009

Full details for Customer services centre (social care enquiries)

North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD | Tel: 0845 8 72 73 74 | Fax: 01609 532009

This page was last updated on 19 September 2012