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Customer service standards
Councillors and employees of North Yorkshire County Council are committed to providing high quality, accessible services to the residents and businesses of North Yorkshire.
When you contact us about any of our services, we will:
Our promise to you
At North Yorkshire County Council, we aim to give you an excellent level of customer service. Please let us know what you think of the service you receive, whether it's good or bad. If you have a comment or suggestion on how our services could be improved then we want to know about it. You can use our online form below to make a compliment or complaint to the council.
Alternatively you can find more information about our compliments, comments and complaints system by viewing the complaints procedure page.