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Hospitalisation - help returning home
If you go into hospital you might be worried about how you will manage when you return home. This page shows the support available to you.
Services provided by the hospital
Each hospital has a discharge planning team where patients' needs are discussed. Your wishes will be taken into account when any health and social care needs are discussed. Each hospital will also have patient advice liaison service (PALS) officers, who can provide you with advice and support. They can also help you sort out any concerns you may have about the care you receive whilst in hospital.
Support from social care services
People who need support upon discharge from hospital will be offered input from our START (short term assessment and reablement team) service. This is a short-term service provided for up to six weeks. It aims to enable people to be as independent as possible, providing assistive technology such as telecare where appropriate, and working with people to minimise their need for ongoing support.
If you think you may need help when you leave hospital you can ask to see someone from social care services. We will talk to you about your concerns, how you will manage at home and what help might be available, including general advice on benefits or housing issues. We can also see what support needs to be in place before you return home. Looking at your needs in this way is called a needs assessment. You can find more information on the needs assessment by social services page.
We also offer a rehabilitation service that can help you rebuild your skills and confidence in doing everyday activities. For example, they can teach you new skills to:
Please contact the customer services centre to discuss things further. They can also give you information about other community schemes in North Yorkshire that help people when they leave hospital.
People that care for you
You may receive, or intend to receive help from a family member or neighbour. If they provide regular or substantial care then they are also entitled to an assessment and may be eligible for support to enable them to help care for you. For more information, including guidance on how to ask for an assessment, please see the carer assessment page.
Support for disabled people
If you are disabled, you can find more information about maintaining your independence and receiving support at home from our disabled people - independence at home page.