Safeguarding vulnerable adults
All adults should be able to live free from fear and harm and have their rights and choices respected. In North Yorkshire we operate a zero tolerance to all forms of abuse and are committed to preventing the abuse of adults and responding promptly when abuse is suspected.
 | |  | | Safeguarding awareness campaign - "Seen it? Heard it? Report it"The North Yorkshire safeguarding adults board have launched a new campaign aimed at ensuring vulnerable people in North Yorkshire get the help and support they need and deserve.
The campaign will promote the awareness of safeguarding and encourage the reporting of abuse. It was launched at the recent safeguarding adults conference.
North Yorkshire County Council, along with partner organisations, are distributing campaign materials to care homes, hospitals, doctors surgeries, post offices, village halls and other care and community settings.
Safeguarding adults awareness posters
As part of the campaign, the board have produced six posters to help raise awareness of safeguarding adults issues. Each one provides an example of a safeguarding issue and gives contact details for people to report abuse.
You can download the  safeguarding adults awareness posters [588kb] [pdf] to display in your own care or community setting. If you would like printed copies, please complete the  awareness posters request form [168kb] [word] and e-mail it to has.communications@northyorks.gov.uk. | |  | |  |
Safeguarding vulnerable adultsSome adults are less able to protect themselves than others and some have difficulty making their wishes and feelings known. This may make them vulnerable to abuse. See below for an explanation of some safeguarding terms. You may be concerned that an adult is at risk of abuse because someone has told you something; or you have seen or heard something that makes you feel uncomfortable or uneasy about the care of a vulnerable adult. You may be being abused yourself and need help to stop it happening. | | | | Reporting abuse - members of the publicIf you suspect that you or someone you know is being abused then you should report this.
Please see the reporting abuse page for details of how to do this. | | | | |
| Term | Meaning | | Vulnerable adult | A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves; or protect themselves from harm or from being exploited. They may be vulnerable for many reason such as having mental health problems, a physical or learning disability, age or illness.
See the vulnerable adult page for more information. | | Abuse | Abuse is when one or more people do or say things that make a person feel upset or frightened. It can also be mistreatment by one or more people that violates a persons human and civil rights. You may be suffering from abuse yourself or know that it is happening to someone else.
See the abuse page for more information. | | Abuser | Anyone might be an abuser. It may be somebody you know well or it may be a stranger and it may be more than one person.
See the who might be causing the abuse page for more information. |
The North Yorkshire safeguarding adults boardThe North Yorkshire safeguarding adults board works to protect adults who may be at risk from abuse and promotes co-operation and effective working practices between different agencies. See the North Yorkshire safeguarding adults board page for more information, including policies and procedures; services guidance; and details of training courses for service providers.
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Social care
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Safeguarding vulnerable adults - frequently asked questions
- Please note: All external websites open in a new browser window and NYCC is not responsible for the content of external websites.
- Action on Elder Abuse
Action on Elder Abuse is a national charity that works exclusively to protect, and prevent the abuse of, vulnerable older adults.
- North Yorkshire Police
North Yorkshire Police - delivering modern policing in a traditional way. Their non-emergency number is 101.
- Office of the Public Guardian
The Office of the Public Guardian supports the registration of powers of attorney; protects people who lack the mental capacity to make decisions for themselves; and works with other organisations to ensure that allegations of abuse are investigated.
- Respond
Respond provides a range of services to victims and perpetrators of sexual abuse who have learning disabilities, and training and support to those who work with them.
- The Care Quality Commission
The Care Quality Commission is the independent regulator of health and social care in England. They regulate health and adult social care services, whether provided by the NHS, local authorities, private companies or voluntary organisations.
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Customer services centre (social care enquiries)
Full contact details for the customer services centre, including how to call in personally, can be found below.
social.care@northyorks.gov.uk
Tel: 0845 034 9410
Fax: 01609 532009
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Emergency duty team
edt@northyorks.gov.uk
Tel: 0845 034 9417
Fax: 01347 824648 (out of hours only). For all other faxes, please ring in advance to obtain the fax number to ensure people's confidentiality is maintained.
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