Needs assessment by social services
We can assess people over 18 who have, or appear to have, an illness or a disability and may benefit from receiving care services.
In an assessment, you say what you would like to be able to do, what you have difficulty doing and what help you need. Asking for a needs assessmentYou or someone on your behalf (such as a doctor, nurse or therapist) can contact the customer services centre to ask for an assessment. They will explain to you what a needs assessment entails. Alternatively, if you are already known to social care services you can ask for a re-assessment, for example if you think your needs have changed.  | |  | | Charges for social care servicesYou will have to pay for some social care services you receive but others may be free or at a reduced cost, depending on your financial circumstances.
The amount you pay for social care services is determined through a financial assessment. This can be done at the same time as your needs assessment. | |  | |  |
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Social care
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Needs assessment by social services - frequently asked questions
- Please note: All external websites open in a new browser window and NYCC is not responsible for the content of external websites.
- The Care Quality Commission
The Care Quality Commission is the independent regulator of health and social care in England. They regulate health and adult social care services, whether provided by the NHS, local authorities, private companies or voluntary organisations.
- The Care Quality Commission - reports, surveys and reviews
Use this page to find detailed information from any CQC inspection; themed inspections that look at specific standards, sectors or types of care; surveys, which collect feedback on the experiences of people using health care services; and more.
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Customer services centre (social care enquiries)
Full contact details for the customer services centre, including how to call in personally, can be found below.
social.care@northyorks.gov.uk
Tel: 0845 034 9410
Fax: 01609 532009
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Compliments, complaints, comments and concerns (adult social care)
Help us get it right. Please tell us your views about adult social care services provided by North Yorkshire County Council. Your comments can help us to improve our services and plan for the future.
social.complaints@northyorks.g...
Tel: 01609 532638
Fax: 01609 532025
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