Telecare services
Telecare uses a range of sensors, matched to your individual needs to assist you to live at home, if you are vulnerable and need support. The sensors can be linked to a lifeline (a kind of telephone) that is used to summon help if required.
Using Telecare can improve and maintain wellbeing; self-esteem; independence; and autonomy, enabling you to live safely and securely at home. It is used to support you and your family when living with any care or health issues you may have. For more information on Telecare and how it could help you, see the frequently asked questions below. You can also read and watch videos of some case studies about how Telecare has benefited people. What is Telecare?For an introduction to Telecare and the support it can provide, see the video below. See the video resources page for more information about how Telecare can benefit people and organisations. Video case studies featuring people using Telecare can be viewed on the video case studies page.  | |  | | Related information from NHS Choices
Disability and independent livingMore than one million disabled adults live alone in the UK. With the right support and facilities, leading an independent life with a physical or learning disability is now more achievable than ever. For more information see the Disability and independent livingpage from NHS Choices. Adjusting to disabilityWe often talk about disability as if it's always a life-long condition. In fact, more than 80 per cent of disabled people were born without their disability. The majority of disabled people became disabled in adulthood. For more information see the Adjusting to disabilitypage from NHS Choices. .gif "Content supplied by NHS Choices")
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Telecare - frequently asked questions
- Please note: All external websites open in a new browser window and NYCC is not responsible for the content of external websites.
- Department of Health - Building telecare in England
This PDF document sets out the Department of Health’s vision for the development of telecare services and outlines the purpose of the Preventative Technology Grant.
- Living made easy - telecare advice and information
Impartial advice and information on telecare and telehealth products that help you live safely and independently at home. This website has been developed by the Disabled Living Foundation (DLF).
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Customer services centre (social care enquiries)
Full contact details for the customer services centre, including how to call in personally, can be found below.
social.care@northyorks.gov.uk
Tel: 0845 034 9410
Fax: 01609 532009
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Compliments, complaints, comments and concerns (adult social care)
Help us get it right. Please tell us your views about adult social care services provided by North Yorkshire County Council. Your comments can help us to improve our services and plan for the future.
social.complaints@northyorks.g...
Tel: 01609 532638
Fax: 01609 532025
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