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Children and family care
The children and young people's service is responsible for providing a wide variety of children and families care services. These range from universal services such as nurseries, childcare and children's centres through to targeted support for those children, young people and families who need more help.
We can provide information and support for people wanting to act as foster parents or adopt a child. We also help those children and young people who are in care or who are being, or are at risk of being, harmed or neglected.
In this section you can find information about legal responsibilities of parents, how the courts handle cases involving children and young people, how to contact us if you are worried about a child or young person or need assistance outside normal working hours and contact details for national and local organisations who may be able to help you. You can also find information about the Common Assessment Framework (CAF) which is used to determine how we can best meet your child's needs.
Top children and family care tasks
Worried about a child?
If you are worried about a child or a young person under the age of 19, you should contact the children and young people's service through the customer services centre. If your concern is outside of normal office hours, you should contact the emergency duty team.
In an emergency, always ring 999
All calls about concerns you may have for a child are taken seriously. Calls can be taken in confidence.
For more details about the service provided by the emergency duty team, see the social care - out of hours support page.