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Website URL : http://www.northyorks.gov.uk/index.aspx?articleid=3199


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What are these services?

Children and family care

The children and young people's service is responsible for providing a wide variety of children and families care services. These range from universal services such as nurseries, childcare and children's centres through to targeted support for those children, young people and families who need more help.

We can provide information and support for people wanting to act as foster parents or adopt a child. We also help those children and young people who are in care or who are being, or are at risk of being, harmed or neglected.

In this section you can find information about legal responsibilities of parents, how the courts handle cases involving children and young people, how to contact us if you are worried about a child or young person or need assistance outside normal working hours and contact details for national and local organisations who may be able to help you. You can also find information about the Common Assessment Framework (CAF) which is used to determine how we can best meet your child's needs.

Top children and family care tasks

   Find out how to contact us out of hours    Find out about support groups for children, young people and families
   Find out about the common assessment framework     Find out more about parental custody responsibilities

Worried about a child?

If you are worried about a child or a young person under the age of 19, you should contact the children and young people's service through the customer services centre. If your concern is outside of normal office hours, you should contact the emergency duty team.

In an emergency, always ring 999

All calls about concerns you may have for a child are taken seriously. Calls can be taken in confidence.

For more details about the service provided by the emergency duty team, see the social care - out of hours support page.

Information leaflets for children's social care

What we do and where to go for help [1Mb] [pdf]
This leaflet provides information about some of the services offered by the children’s social care service to support children, young people and their families.
About social care records [221kb] [pdf]
This leaflet is about information and records that we may keep in children's social care and about your rights, under the Data Protection Act 1998, to access information about yourself.
Information sharing consent form [38kb] [pdf]
This form explains why we need to share your information with other professionals. By signing it you give your permission to share your information. This consent is valid for one year.
Consent to share information [104kb] [pdf]
This leaflet explains the requirement for children’s social care to provide certain information to the government on children who are looked after, or in need, and explains the consent to share information process.
Assessments [968kb] [pdf]
This leaflet provides information on the types of assessment that may be carried out with families, and what you can expect from the process.
Care proceedings - a guide for families [220kb] [pdf]
This leaflet provides information about what will happen when children’s social care decide to start care proceedings.
Transitions [57kb] [pdf]
This factsheet is designed to be issued as part of the transitions information pack for schools and Connexions for them to give to parents and young people.
Comments, compliments and complaints [398kb] [pdf]
This leaflet provides information on how to make a comment, compliment or complaint about a children's social care service that you have received.
Complaints leaflet - young people (symbolic format) [230kb] [pdf]
A young person's guide to complaining about social care services in symbolic format.
Services for children and young people

These documents will help identify how children's needs might be met across universal, early intervention, complex and intensive services.

Service Pathways for children’s journeys in North Yorkshire [381kb] [pdf]
Service Pathways for children’s journeys in North Yorkshire
Vulnerability checklist [1Mb] [pdf]
This vulnerability checklist is intended to help practitioners identify how children's needs might be met across universal, early intervention, complex and intensive services.
Statement of Service Entitlement [1Mb] [pdf]
This statement of entitlement identifies the range of services available to children and families across North Yorkshire and articulates elements of those services according to the four levels of need
Useful downloads
Children and Young People's Plan 2011-2014 [3Mb] [pdf]
The Children and Young People's Plan for North Yorkshire sets out the priorities of how we are going to achieve the Every Child Matters outcomes for every child and young person in the County.
Independent Reviewing Service annual report 2011-12 [423kb] [pdf]
Annual report as required under the Adoption and Children Act 2002 - IRO (Independent Reviewing Officer) Guidance.
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Weblinks
Contacts
Customer services centre (social care enquiries)
social.care@northyorks.gov.uk
Tel: 0845 034 9410
Fax: 01609 532009



North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD | Tel: 0845 8 72 73 74 | Fax: 01609 532009
This page was last updated on 23 January 2013