Services across our whole range are provided according to an assessment of your needs as an individual. However, if your needs do not meet our eligibility criteria we can still provide information and advice regarding services that can be provided by other agencies. To receive an assessment of your needs or for information about other services, please contact the customer services centre.
You do not need to tell anyone that you are HIV positive or have AIDS to receive our services. We only need to know what difficulties you have to enable us to provide the relevant support.
However, it may be appropriate for you to tell your case worker to enable them to arrange the most appropriate support.
Any information you provide to us is treated with total confidence. We will not pass on any information without your consent, unless we have a statutory duty to do so in order to protect you; prevent harm to someone else; or prevent or detect a crime.
Related information from NHS Choices
HIV and AIDS
Information on HIV and AIDSfrom NHS Choices. The section includes details on who is at risk?; symptoms and causes of HIV and AIDS; diagnosis, treatment and prevention; and living with HIV and AIDS, as well as people's stories about HIV and AIDS and information on medicines.
HIV: Clint's story
Clint was diagnosed with HIV when he was 17. The infection progressed to AIDS within six months, which is unusually rapid. In this video, filmed in 2008, he talks about getting the diagnosis and living with AIDS. Clint died on 4 April 2010, aged 31.
Customer services centre (social care enquiries)
Full contact details for the customer services centre, including how to call in personally, can be found firstname.lastname@example.org
Tel: 0845 034 9410
Fax: 01609 532009
Compliments, complaints, comments and concerns (adult social care)
Help us get it right. Please tell us your views about adult social care services provided by North Yorkshire County Council. Your comments can help us to improve our services and plan for the email@example.com...
Tel: 01609 532638
Fax: 01609 532025
National AIDS and sexual health helplineTel: 0800 567 123