Who are the nominated officers?
Each directorate has a nominated officer who is responsible for investigating complaints. All are based at: North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, however they have differing postcodes. Contact details for these officers are as follows:
Health and adult services
includes - adult social care - older people, people with disabilities, support to vulnerable people, people living independently
DL7 8DD
Julie Ross, tel: 0800 515875,
email: social.complaints@northyorks.gov.uk Business and environmental services
includes - roads/highways, strategic planning issues, waste disposal, street lighting, economic development, trading standards, public rights of way, archaeology
DL7 8AH
Jane Connolly, tel: 01609 532776,
email: bes.contactus@northyorks.gov.uk Chief executive's group
includes - councillors, registration service, library and information centres, archives, staffing matters, communications
DL7 8AD
Dani Reeves, tel: 01609 532272,
email: cex.contactus@northyorks.gov.uk Children and young people's services
includes - education, youth work, support to children, children's social care
DL7 8AE
Phyl Grant, tel: 01609 532551,
email: cyps.contactus@northyorks.gov.uk Financial and central services
includes - level of (not collection of) council tax, invoices/payments, local government pension scheme
DL7 8AL
Debby Fawbert, tel: 01609 532270
email: fcs.contactus@northyorks.gov.uk Member code of conduct complaints
DL7 8AD
Julie Robinson, tel: 01609 532953
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