Before contacting us, have you tried accessing information about our services through this website? You can use our search engine to find information for you, or you can find a list of services in our A-Z.
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General enquiries
For all general enquiries please contact
customer.services@northyorks.gov.uk
Social care services
For information about accessing social care services in North Yorkshire please contact
social.care@northyorks.gov.uk
General enquiries
Telephone: 0845 8 72 73 74
Minicom: 0845 603 6391
Fax: 01609 532009
Social care services (and social care out of hours)
Telephone: 0845 034 9417
Fax (out of hours only): 01347 824 648
For all other faxes, please ring in advance to obtain the fax number to ensure people's confidentiality is maintained.
Switchboard
Telephone: 01609 780780![]()
| Days | Customer service centre | County Hall |
| Monday to Thursday | 0800 - 1730 | 0800 - 1715 |
| Friday | 0800 - 1730 | 0800 - 1645 |
| Saturday | 0900 - 1700 (social care enquiries only) | Closed |
| Sunday | Closed | Closed |
Follow these links to find contact details and opening times for other services such as children's centres, libraries and schools.
Access the emergency contact details page if you need to contact the council in an emergency
North Yorkshire County Council
County Hall
Northallerton
North Yorkshire
DL7 8AD
Please use our online form to give us your views on our services. Whether good or bad we want to hear.
For information about the County Council's complaints procedure please follow this link.