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The Health and Social Care Act introduces a new independent consumer champion for health and social care, Healthwatch.
Healthwatch will operate at two levels:
Local Healthwatch will have three main roles:
The influencing and signposting element will be delivered by Healthwatch North Yorkshire who will begin operating on 1 April 2013 replacing North Yorkshire LINk.
You can get involved with Healthwatch North Yorkshire from 1 April 2013 by visiting the Healthwatch North Yorkshire website. You can contact us by email: firstname.lastname@example.org or telephone: 01904 621631.
Need assistance to complain about NHS services?
From 1 April 2013 the North Yorkshire NHS Complaints Advocacy Service will provide help for people who need assistance to complain about NHS services.
Visit the North Yorkshire NHS Complaints Advocacy Service website for more information. Alternatively you can contact the service by email: email@example.com or telephone: 0300 012 4212.