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Advice and guidance on accommodation and homelessness.
Mortgage and rent arrears
Mortgage and rent payments are priority debts and should always be paid first. If you are finding difficulties in paying your mortgage or keeping up with your rent payments the key is to start talking: talk to your lender, talk to your partner, and talk to a free, independent debt adviser. The earlier you tell your lender, the more options there will be to solve the problem.
There are many organisations which offer free and independent advice and some of these are listed below..
Housing benefit and council tax benefit
The housing benefit scheme is there to help people with low incomes pay their rent. The council tax benefit system provides help with paying council tax. Both are means tested.
The district councils provide advice on housing and council tax benefit. Contact your district council for more information.
Citizens advice bureaux
North Yorkshire citizens advice bureaux work with other agencies and housing providers to help families access affordable housing or to keep their homes and alleviate homelessness.
|District||Department or contact||Telephone number|
|Craven||Craven Housing||01756 704500|
|Hambleton||Hambleton District Council Homelessness Service||0845 1211 555|
|Harrogate||Harrogate Borough Council Housing Needs Service||01423 556699|
|Richmondshire||Richmondshire District Council Housing Unit||01748 829100|
|Ryedale||Ryedale District Council Housing Department||01653 600666|
|Scarborough||Scarborough Borough Council Housing Enabling Section||01723 232323|
|Selby||Selby District Council Housing Department||01757 292035|
There are other organisations that may be able to offer advice. Some of these are below.
Shelter is the housing and homelessness charity. You can contact them by telephone on 0808 8004444 or by visiting their website at www.shelter.org.uk.
The national debtline is the helpline that provides free, confidential and independent advice on how to deal with debt problems.
You can contact them by telephone on 0808 808 4000 or by visiting their website at www.nationaldebtline.co.uk.
The energy saving trust advice centre provides free, impartial, locally relevant advice for householders on home insulation, heating and heating controls, and the different types of grants and discounts available. You can contact them by telephone on 0800 512012 or by visiting their website at www.energysavingtrust.org.uk.
The home heat helpline is an independent free telephone service that offers help and advice to those struggling to pay their energy bills. You can contact them by telephone on 0800 336699.
From October 2013 benefit claimants will receive a single benefit payment for all benefits including Housing Benefit. Yorkshire Coast Homes have produced an informational video regarding these changes.