Location
About the job
Business Support Officer, Family Assessment Support Team
Grade E
Salary: £23,893 Pro-rata
Contract: Established
Hours: 18.5
Location: Castle House, Scarborough, YO11 1DZ
Are you an experienced administrator looking for the next step in your career path? Are you looking for a position that can be challenging but highly rewarding?
An opportunity has arisen for the appointment of a part time Business Support Officer to support the Children & Families Service based at Castle House, Scarborough. We are supporting a hybrid approach to office and home working.
This is an exciting opportunity to work with the NYC Children and Families Service in providing high quality, professional support to the Operational Managers and Social Workers in the Family Assessment Support Team.
This is a varied and rewarding role and you must be able to prioritise demanding workloads and work effectively as part of a team to meet deadlines.
The role
You will support the Family Assessment Support Team with tasks such as, providing admin support to social workers and team managers, dealing with new referrals, uploading documents, organising meetings (usually on Microsoft Teams), sending documents to the relevant parties within agreed timescales and minute taking in various types of meetings.
Due to the nature of the role, you will need to observe a high level of confidentiality and comply with GDPR at all times.
The hours of operation are Monday - Thursday 8:30am to 5pm & Friday 8:30am to 4:30pm. The role is 18.5 hours per week, days and hours are to be agreed with the successful candidate so there is a degree of flexibility.
Becoming part of our Business Support service you will have the opportunity to grow and progress in a team of welcoming and supportive professionals.
What you will bring
We are looking for an experienced administrator who is looking to learn and grow their knowledge within an officer role. Great communication skills, both written and verbal, is vital as this is very much customer focused based. You will also have a good knowledge of data input and be competent in Microsoft packages such as Word. As you will be working to strict legislative deadlines, it is important you are highly organised. We welcome all applicants who have experience in administration, and full training will be provided.
Experience in minute taking is preferable but not essential as full training will be provided.
You must respect the need for confidentiality of personal information and have knowledge of Data Protection (GDPR), Equalities and Health and Safety requirements of working within an office environment.
Working for us
As well as the career opportunities, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days per year with continued service, plus public holidays. Up to 10 days extra leave can be purchased at any time & you can also bank your additional time as flexi, find the right balance that works for you with our hybrid working. Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution from NYC. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Payroll Pay: salary sacrifice schemes such as: Car scheme, Salary Finance, Cycle to work, Technology. Spread the cost from your monthly salary.
Contact:
For an informal discussion regarding the position please contact Karl O’Hara Business support Team Leader via email on Karl.O’Hara@northyorks.gov.uk
Key dates:
Closing date: 23rd May
Interview date: Week commencing 27th May
Key Documents:
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions, we therefore welcome applications from individuals of all backgrounds.
North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.
North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk*