If the issue is causing an immediate danger to the safety of road users, it is classified as an emergency.
You should contact us by telephone to report an emergency rather than using our online form. Our opening hours are Monday to Friday 8am - 5.30pm.
You can tell us about a non-emergency issue online by registering or logging in to the 'my account' section of the website. 'My account' also allows you to view details of services you have previously applied, booked and paid for. You can also see updates on the progress of issues you have reported.
Login and report a highway issue
You can tell us about a highway issue anonymously, but you won’t be able to track progress or receive updates.
You can provide feedback about your experience of reporting a highway issue here.