Find out about apprenticeships at the council, how to apply and the types of roles available.

There has never been a better time to consider applying for an apprenticeship. With the Government’s target to increase the number of apprentices to three million by 2020, the world of apprenticeships is rapidly changing. Apprenticeships are increasingly being recognised as a real alternative to traditional education routes and the range of apprenticeship qualifications goes to degree level and beyond.

We have an excellent history of delivering successful apprenticeships and many of our apprentices have been really successful and progressed into permanent jobs at higher levels.

Our diversity and vast range of services bring great opportunities in different fields. There are also clear career pathways available and we are committed to supporting the personal development of our staff.

We would love you to be part of our future workforce and would do our best to make the apprenticeship journey the very best experience it can be for you.

An apprenticeship means doing a real job with quality training whilst gaining a qualification in the work place. You'll earn a salary while you learn and be given allocated study time.

The features of an apprenticeship are:

  • You'll be studying a nationally recognised qualification;
  • You will receive a minimum of 12 months training, dependent on the qualification. This could be up to four years for a higher level qualification;
  • You will be working typically at least 30 hours per week;
  • There will be a mix of on the job training and classroom learning, dependent on the qualification; and
  • Around 20 per cent of your working hours will be spent on study towards your qualification.

Working in the public sector can be extremely rewarding and provides a real opportunity to serve our communities. Our staff need to be motivated, passionate and share our core values:

  • Customer focus - putting the customer at the heart of everything we do;
  • Care and respect - treating people as individuals and with courtesy, seeking to understand how others see things and valuing their contribution;
  • Innovative and can do attitude - seizing opportunities to do things better and taking responsibility to see things through;
  • Honesty - being clear about what we are able to deliver and that we must live within our means;
  • One team - one council working with partners and communities;
  • Valuing our staff - supporting and enabling them to perform at their best; and
  • Valuing local democracy - strengthening community leadership and delivering what has been agreed.

To help you make that decision, here are some of the benefits you will experience:

  • Gaining valuable skills, experience and knowledge;
  • Enhancing your employability, future job prospects and career opportunities;
  • Receiving a salary whilst learning, avoiding significant debts which come from traditional university route;
  • Enhancing your social skills and confidence through working with others; and
  • Potentially using an apprenticeship as an alternative route to gaining qualifications needed as entry requirements to higher level qualifications.

Qualification levels available

The following levels of qualifications are available through an apprenticeship:

Intermediate - level two

An intermediate apprenticeship is equivalent to five good GCSE passes. Apprentices work towards work-based learning qualifications such as an NVQ level two.

Advanced - level three

An advanced apprenticeship is equivalent to two A-level passes. Advanced apprentices work towards work-based learning qualifications such as an NVQ level three.

Higher - levels four to seven

Higher apprenticeships offer a work-based learning programme and lead to a nationally recognised qualification at one of the following:

  • Levels four and five are equivalent to a higher education certificate, higher education diploma or a foundation degree.
  • Level six is equivalent to a degree.
  • Level seven is equivalent to a master’s degree.

Types of apprenticeships

There are a number of apprenticeship opportunities across a range of subjects and services:
 

An apprenticeship in business administration is an ideal foundation to your career because the role enables you to develop a variety of transferable skills. Whether you would like to progress into a career in business support or business management, this apprenticeship can help you to build your experience.

At intermediate level, most administration roles involve working in an office and regularly using ICT, for example to record and store data and produce letters, meeting minutes and notes. Administrators handle the day-to-day tasks in an office and make sure things run smoothly. Without them, information would be hard to find, meetings would be missed and businesses would be less productive. 

There are three types of apprenticeships in this field, intermediate, advanced and higher level. The level would depend on the specific role available.

Adult social care provides personal and practical support to help people maintain their independence and dignity, and to make sure they have choice and control.

This higher apprenticeship will give you a range of skills to enable you to identify ways to provide high-quality care and is designed for anyone aspiring to a more senior role. You’ll manage staff or services in both residential and non-residential environments. You will be expected to have significant knowledge of the care industry in general, or of a specialist sub-sector within social care.

This is a higher level apprenticeship (level five).

Accounting is a highly skilled profession, with accounting staff working at many different levels. Apprentices who qualify as accounting technicians might work as accounts assistants, credit control clerks, accounts clerks, or finance assistants, all helping accountants to keep financial records and prepare accounts.

Tasks will include things such as balancing accounts, processing invoices and payments, completing VAT returns, helping to prepare financial statements and reports and handling banking and petty cash.

If you complete the higher apprenticeship, you can progress to full membership of the Association of Accounting Technicians. You could then complete a professional accountancy qualification with a chartered body.

This progression can lead to a specialist role in accounting. It’s also possible to enter a higher education course in a subject related to accounting, banking, insurance, or other financial services.

There are three types of apprenticeships in this field, intermediate, advanced and higher level. The level would depend on the specific role available.

Social care is about helping people with a particular need, such as older people and people with a disability, including learning disabilities. Care can include anything from helping people get dressed to transporting them to and from a residential home or taking them shopping.

This type of care usually takes place in the home, in care homes or in the community. There are also different specialisms within adult social care such as learning disability support workers and reablement workers.

There are two types of apprenticeships in this field, intermediate and advanced level. The level would depend on the specific role available.

The IT industry develops computer solutions that help businesses and individuals become more successful in their work. IT professionals serve customers in all types of business.

As an intermediate level apprentice you could work as a support technician setting up new equipment or upgrading existing systems, or as a help desk professional working with customers to identify, troubleshoot and escalate IT faults.

On the advanced level apprenticeship you could work as a software developer creating software applications and websites, or as a software tester, testing applications before they are released.

As a higher apprentice you could work as an IT project manager overseeing the development of customer systems to meet a client’s business needs, or you could work as a network or telecoms manager, managing network growth and development, and supervising technical staff.

There are three types of apprenticeships in this field, intermediate, advanced and higher level. The level would depend on the specific role available.

A paralegal is not a qualified lawyer but is qualified to perform legal work that requires knowledge of the law and procedures. They provide legal support whilst working under supervision.

Typical activities that may be carried out include managing data and records, reviewing documents, drafting and producing legal documents and standard forms, carrying out research and handling confidential and sensitive information.

This is a two year apprenticeship at advanced level three.

A teaching assistant supports teaching and learning in a school. An apprentice teaching assistant would help to set up resources for lessons and help children with activities, such as listening to them read or helping them to write or spell. You may also carry out playground duty at break time and lunchtime and ensure that children carry out activities safely.

You’ll work under the close supervision of a class teacher. Typical duties may include helping with outings, reading to the class, supervising arts and crafts activities.

The advanced level apprenticeship adds more responsibility to the role. You could help plan, carry out and evaluate a wide range of learning activities. You’ll work both alongside the teacher to support classroom activities, and alone with individuals or groups of students. It’s a good stepping stone to a foundation degree or higher level teaching assistant training.

There are three types of apprenticeships in this field, intermediate and advanced. The level would depend on the specific role available.

Pay and benefits

The level of apprenticeship pay may vary from role to role and will be made clear as part of the advert for a particular position.

For some of our apprenticeships we will pay the standard rate of pay for the role, not an apprenticeship salary.

One of the great benefits of an apprenticeship is the qualification is paid for by us, rather than you having to pay for it.

There are also many wider benefits of working for us including:

  • a generous annual leave entitlement, starting at 23 days per year;
  • access to a wide range of benefits and financial discounts, including home technology, high street stores, leisure facilities and travel; and
  • supportive training and development, with experienced staff to learn from.

How to apply

Vacancies will be advertised on our jobs website and we recommend you keep an eye on it for new opportunities. You can also set up job alerts which will send you an email when a vacancy arises that matches the criteria you have set.

Search for apprenticeships

What to expect from your apprenticeship

The stages you will go through in the apprenticeship can be found below. These may vary dependent on the type of qualification studied.

The first step is to apply for an apprenticeship opportunity. If you are successful at the shortlisting and interview stages, you will be offered a position subject to satisfactory employment clearances.

Once the clearances have been obtained and you have signed your learning agreement, we will agree a start date with you.

Once you have started work, your designated approved training provider will come and see you at work and together you'll create your individual learning plan.

This is the main part of your qualification. Your training provider will visit you and provide you with training and advice. Together you'll build up a portfolio which demonstrates you are able to meet the standards set out in your qualification.

You’re reaching the end of your learning journey and your work is ready to be assessed by a verifier. They will review your portfolio to ensure it meets the required standard. If it doesn't then your training provider will work with you to give you any additional training you need before resubmitting it to the verifier.

Well done! Your portfolio has been successfully verified and you've earned your qualification. Your qualification is a nationally recognised achievement and demonstrates to everyone how skilful and capable you are.

You've finished this qualification, but what next? Maybe you want to progress onto further qualifications and training?

Advice, guidance and support will be available to help you plan your next steps.

Apprentice case studies

We asked some of our apprentices about their experiences of taking up an apprenticeship with us and what they did next...

What was your experience of education, training or work before you took up the apprenticeship with North Yorkshire County Council?

I finished school when I was 16 after my GCSEs. I was working in a café at the time and continued to work there when I finished school. I enjoyed working in the catering trade and left the café to pursue a career as a chef which I did for nine years.

What prompted you to apply for North Yorkshire County Council’s apprenticeship scheme?

I had been working in the catering trade for the previous nine years and fancied a change in career. I noticed the apprenticeship scheme on the council's job website and applied for the post. 

What was your role as an apprentice and what kind of work did it involve?

My job was reception and administration for a children’s centre in Whitby. My main role was answering the telephone and inputting data for the children’s centre.

What sort of support did you receive as an apprentice?

I received a lot of support from my work colleagues, management and my NVQ assessor.

What have you gained from your apprenticeship in terms of skills and further opportunities?

I gained a lot of experience in working in the office environment as I had never worked in this line of work before. Skills such as telephone manner, a vast knowledge of the council’s databases, Microsoft packages and what the council offers to the general public. 

Have the opportunities offered by the apprenticeship had an impact on aspects of your life beyond work, for example increasing your self-confidence or social skills?

Yes I do feel that I have become more confident in my life outside of work. I believe this is due to some of the situations I have been put in working for the council. For example, unhappy or upset clients either on the telephone or face to face. This has given me more confidence outside of work if similar circumstances happen.

What did you decide to do after your apprenticeship?

I was offered a part-time position as an admin assistant when my apprenticeship finished at the children’s centre. To make my post full time I applied for the post of adult safeguarding assistant. 

How did your apprenticeship help you progress your career to where you are now?

I believe that the apprenticeship helped me a lot and gave me the confidence to apply for other posts within the council. I was able to complete the NVQ Level 3 within my safeguarding role, as I had completed the NVQ Level 2. With my new qualification I was able to apply for more posts that required the NVQ Level 3. After my safeguarding role I applied for a finance administrator, which I was successful in applying for and I did this role for two years. I then applied for a part time direct payments advisor role, which I job shared within the finance post. From there I applied for a brokerage senior post which I job shared with the advisor role. I am now a full time direct payments advisor. I feel that the experience I gained from my apprenticeship and previous roles gave me the confidence and knowledge to be able to apply and be offered these posts. I am very thankful I was able to do the apprenticeship as I do not feel I would have been offered the posts I have been in or be in the post I am in now. 

What three words would you use to describe your apprenticeship experience?

Enjoyable, knowledge and life skills.

What was your experience of education, training or work before you took up the apprenticeship with North Yorkshire County Council?

Before taking up my apprenticeship with the council, all you really received from work was the pay packet at the end - I wasn’t working within a school setting at this time. Once I received the apprenticeship at Malton Community Primary School, every day you learnt something new and whatever you learnt could always be put towards the apprenticeship. It was great answering questions within my apprenticeship and having them link back to your own work.

What prompted you to apply for North Yorkshire County Council’s apprenticeship scheme?

I never considered it to start with until I saw the post advertised on the council's website, but would definitely recommend apprenticeships to others.  

What was your role as an apprentice and what kind of work did it involve?

My role was to assist the school administrator on their duties and to eventually be able to work in reception without guidance in the afternoon.

What sort of support did you receive as an apprentice?

I received a lot of support from the council.

What have you gained from your apprenticeship in terms of skills and further opportunities?

I have really opened up my career within the business industry because of the apprenticeship I gained; I then went onto a Level 3 qualification which opened even more doors for me. 

Have the opportunities offered by the apprenticeship had an impact on aspects of your life beyond work, for example increasing your self-confidence or social skills?

The opportunities that both my apprenticeship and Level 3 qualification gave me has had a huge impact on aspects of my life beyond work. It has made me more confident with putting myself out there and selling myself to others for a personal gain. I can now assist others outside of work with information of what I have learnt within my time of doing an apprenticeship. It has also developed my communication skills which obviously helps in anything you’re doing in life.

What did you decide to do after your apprenticeship?

I am still within my role as school administrator, however I am actively looking for roles outside of schools which would challenge myself even more. This has been possible by the qualifications I have gained with North Yorkshire County Council. 

How did your apprenticeship help you progress your career to where you are now?

I am still within my role as school administrator, however I am actively looking for roles outside of schools which would challenge me even more. This has been possible by the qualifications I have gained with the council.

What three words would you use to describe your apprenticeship experience?

Career developing and inspiring.

What was your experience of education, training or work before you took up the apprenticeship with North Yorkshire County Council?

I was working but I knew that I wanted something different. I wanted to work and gain qualifications at the same time, so I decided to look for an apprenticeship.

What prompted you to apply for North Yorkshire County Council’s apprenticeship scheme?

While working I decided to look for other options. I came across the council's apprenticeship scheme and with it being a big organisation, I knew I would get all the help I needed to gain all the required skills needed to pursue my career in administration.

What was your role as an apprentice and what kind of work did it involve?

My role as an apprentice was at Richmond prevention service. I completed variety of tasks, some being on a daily tasks and others being one offs, for example, reception duties, data input, filling, general admin etc.

What sort of support did you receive as an apprentice?

During my apprenticeship I have received tremendous support from my line manager, my colleagues and my assessor, they were there every step of the way and anytime I had a question in regards to my NVQ they were there to support me.

What have you gained from your apprenticeship in terms of skills and further opportunities?

I have gained a variety of skills throughout my experience as an apprentice. I have gained strong admin skills using a variety of their applications and I have also gained strong communication skills with both the public and my colleagues. I have learnt how to be professional and confident in all that I do. I have attended training events for various things such as fire warden and developing an eye for accuracy. 

Have the opportunities offered by the apprenticeship had an impact on aspects of your life beyond work, for example increasing your self-confidence or social skills?

My apprenticeship has benefited me from the start, it has given me social and professional skills. My confidence would not be where it is today without being in a supportive work environment from the start. I have taken up a new hobby due to an increase in self-confidence.

What did you decide to do after your apprenticeship? 

I have been offered a full time job with North Yorkshire County Council and I have decided to work for the time being and focus on my role.

How did your apprenticeship help you progress your career to where you are now? 

My apprenticeship has helped me to get to where I am now today, as it has given me skills and confidence to go with what I think is right, to complete tasks to my best ability and it has secured me a full time position. 

What three words would you use to describe your apprenticeship experience? 

Inspiring, supportive and a great experience.

Public sector apprenticeship target

As a public sector body with 250 or more staff in England, we have a target to employ an average of at least 2.3 per cent of our staff as new apprentice starts over the period of 1 April 2017 to 31 March 2021.

The Government considers that, in making workforce planning decisions, public bodies should actively consider apprenticeships, either for new recruits or as part of career development for existing staff. Apprentices are only considered as 'new apprentices' who will count towards the target, in the year in which they begin their apprenticeship.

We have an excellent history of delivering successful apprenticeships and many of our apprentices have been really successful and progressed into permanent jobs at higher levels. During the past year we have increased our apprenticeship starts by 350 per cent and hope to continue to increase these numbers.

Apprenticeship target report for 2017-18

Reporting period  
Reporting period 1 April 2017 to 31 March 2018
Organisation  
Organisation name North Yorkshire County Council
Number of employees who work in England  
Number of employees who were working in England on 31 March 2017 17,632
Number of employees who were working in England on 31 March 2018 16,191
Number of new employees who started working for you in England between 1 April 2017 to 31 March 2018 790
Number of apprentices who work in England  
Number of apprentices who were working in England on 31 March 2017 23
Number of apprentices who were working in England on 31 March 2018 81
Number of new apprentices in England between 1 April 2017 to 31 March 2018 (includes both new hires and existing employees who started an apprenticeship) 81
Reporting percentages  
Percentage of apprenticeship starts (both new hires and existing employees who started an apprenticeship) as a proportion of employment starts between 1 April 2017 to 31 March 2018 10.25%
Percentage of total headcount that were apprentices on 31 March 2018 0.5%
Percentage of apprenticeship starts (both new hires and existing employees who started an apprenticeship) between 1 April 2017 to 31 March 2018 as a proportion of total headcount on 31 March 2017 0.46%

This report is in line with the Public Sector Apprenticeship Targets Regulations 2017.

More information

For more general information about apprenticeships, please visit:

If you require further information about apprenticeships at the council, please contact the resourcing solutions team, email resourcingsolutions@northyorks.gov.uk or telephone 01609 535585.