Assistant director care and support (countywide services) / chief social care practitioner

Join us as assistant director care and support within our health and adult services at an exciting time!

Skip slideshow
  • NYCC plays a major part in making the most of its place within the county. In this role, you will personally help shape it.

There’s something about North Yorkshire. The place. The people. The lifestyle.

And opportunities. North Yorkshire County Council plays a major part in making the most of its place within the County. In this role, you will not only respond to the weather, you will help shape it.

North Yorkshire County Council is an organisation with a successful track record: performing well and striving to improve; pushing the boundaries to serve our population better.

In many ways we are counter-intuitive.

Whilst having to make significant savings, we have also invested more in prevention, protected mental health services and brought them back into the Council and consciously started to develop our in-house provider services.

We “invest to save” to support changes as we re-design what we do and how we do it. And we draw on the huge strengths of local communities, through colleagues and partners who share a passion for the place in which we live and work. Increasingly, also that’s about making new use of digital technologies - our geography means we need to ‘leap-frog’ other areas to keep ahead, improve access to services and support self-help.

Inevitably, there are challenges. We serve some of the most remote rural communities in England. Deprivation is hidden but real – on the coast, in rural areas and even in places like Harrogate - it just looks different from the stereotype.

However, we are ambitious to do more, to improve.

We have a track-record of delivering high performing services at low cost and good quality and we strive to continue to do so. Overall, our services have good public satisfaction levels, strong regulatory ratings and our staff survey results are positive and constructive. Our LGA corporate peer review was described by one of the reviewers as one of the best they had ever written. If you live here, you will have a good quality of life: stunning countryside, arts and culture, good housing and schools, proximity to big cities including good connectivity to London.

This role is pivotal to our ten year journey to support people to live healthier, longer, independent lives.

As assistant director, you will lead our living well and prevention services, mental health, provider services and practice team. And as a qualified social worker or occupational therapist, you will advocate, lead and develop confident and consistent practice as chief social care practitioner.

You will be part of a strong corporate and partnership team and the day job includes working across the Council and other agencies, as well as leading specific services. Part of the role will include the led for one of our five localities, which mirror NHS and borough and district council boundaries. And you will build on strengths: this opportunity has arisen through the forthcoming retirement of an experienced Assistant Director and the internal career progression of one of our colleagues. Several previous assistant directors have moved into director posts, so you will have the opportunity to perform well on a big stage and get the support you need to flourish.
 
We are looking for someone who is innovative and practical, emotionally intelligent, budget-savvy, and a real change agent. We want you to demonstrate strong personal and professional values and, literally, put those into practice.

If this is you, we would love to hear from you.

It's personal

North Yorkshire is a great place. I know I am biased - my family has lived here for generations and although I have lived and worked around the country, being appointed corporate director here in 2014 felt like coming home. So, for me, making North Yorkshire’s adult social care and public health amongst the best in the country is not only a professional goal: it’s personal.

If you live or work in the County already then you will know what it has to offer. If you are new to the area, then I am sure you will have seen some of the breath-taking images from the Tour de France, the Tour de Yorkshire and countless TV shows and films. Over 87 per cent of our schools are outstanding or good and a number of our towns have been voted amongst the happiest in the country. Genuine neighbourliness and community spirit does still exist here.

Complexity and value for money are important in what we do. Our funding base is lower than many other areas. We have some of the most remote and rural areas in the country, where market capacity and supply looks very different to the dynamics that you would expect in compact, urban areas. High numbers of people fund their own care. We work with five clinical commissioning groups, seven borough and district councils, over 90 GP practices, four main acute hospital trusts, three mental health and learning disability trusts, several hundred independent sector providers and several thousand voluntary and community organisations.

The health and adult services directorate within the County Council employs over 2,000 staff, commissions services and has a £145m revenue budget for adult social care and a Public Health Grant in excess of £20m. The directorate’s ambition, set out in its 2020 Vision (part of the Council’s wider 2020 programme) is to help people to live longer, healthier, more independent lives.

Over the last five years we have made significant changes within Public Health, building a new team of Consultants and specialist staff, who have re-designed and re-commissioned mandatory services such as substance misuse and sexual health. Cash savings have enabled us to develop our ‘Distinctive Public Health’ agenda, not only tailoring core services more to the needs to rural and coastal communities but also investing in weight management, winter warmth, suicide prevention, tackling the stigma around mental health, outreach in farming communities and other major prevention initiatives. These new programmes include universal prevention through the Stronger Communities team and targeted prevention for people on the cusp of care through the Living Well service.

Take a look at the following video to find out more about our Living Well service and hear the positive impact it has had on the life of a resident of North Yorkshire:

 

Likewise, adult social care services are changing, as well as building on existing strengths. We have a long track-record of investing in prevention: our flagship Extra Care programme has seen the establishment of 22 human-scale schemes in towns and villages across the County over the last decade, with two schemes being built currently and others in the pipeline. Public Health Grant investment has already been mentioned. We now have a specialist care and support team within the County Council’s Customer Centre, triaging calls and emails from the public and resolving problems. We have also invested in Income Maximisation and in the management of social care mental health services so that they ensure parity of esteem with the services we offer to the rest of the population. In time, we want our services to be amongst the best in the country.

Customer expectations and a £23m savings target by 2020, herald our biggest changes. In April 2017, a new adult social care service was launched, with a much greater emphasis placed on prevention, reablement and independence. At the heart of these changes is our drive to embed practice which is consistently strengths-based, drawing on, and supporting, what people can do for themselves and making the most of individual and community assets to maintain or improve their independence. We have invested in new professional leadership in social work and occupational therapy, as well as developing wider career paths for staff - all staff in care and support have a clear career pathway and supported professional development. Our skill mix has moved from a majority of unqualified assessment staff to a 2:1 ratio of qualified practitioners. We are looking at how we can develop a totally new approach to personal care and support at home, in place of traditionally procured home care services and our ‘Heat Map’ work is leading us to re-think how we attract people into working in care as a career of choice. We want to establish a better offer for Carers and we want to build on innovative work with dementia-friendly communities, to create similar opportunities across the County.

We have made a conscious decision to continue as a provider of some direct services, particularly in very remote areas where the market is under-developed. In the next few years, we will be looking to develop our niche role as a provider, exploring opportunities to expand our services commercially where appropriate - including to people who fund their own care but have told us they would like to buy County Council services.

Mental health services have developed a more prominent role - one of my top ten priorities when I started in this role. Social care mental health colleagues are now part of the Council, whilst working in integrated teams with the NHS. We are re-defining our mental health offer, with an emphasis on prevention, recovery and crisis response. We are also seeking to extend mental health skills within other services.

All of these developments are taking place with integration in mind. We have designed changes with the involvement of people who use services and with colleagues in the NHS. Our new adult social care service is designed to integrate, co-locate or stand-alone depending on the needs to communities in different parts of the County. We work within five main health economies and three sustainability and transformation footprints, with NHS systems which are locally focused. The County has strong primary care and one of our priorities in the future is to build the links between primary and social care. We have established multi-disciplinary team working around GP practices in a number of areas across the County; use extra care accommodation for intermediate care beds; and are working closely with GP colleagues in Scarborough and Ryedale and Harrogate to re-think integrated care, on the lines of the primary care home model.

These changes are all about people. We have built on successful partnerships with people with learning disabilities, older people and people with physical disabilities and are now strengthening our approach to co-production and involvement with wider groups of people who use our services. We are a major direct employer right across the County. Our workforce includes people who have worked here for many years, as well as new colleagues bringing different experiences. Loyalty, hard work, going that extra mile - and, crucially, willingness to try new things and give it a go - are all qualities that are the hallmarks of our colleagues within the directorate, as showcased annually in the health and adult services staff awards. Most of us live in the County, we use services ourselves or know people who do - it’s back to my earlier point about what we do being very personal.

You would therefore be joining us as assistant director at an exciting time. You will have the opportunity to join a mature and supportive organisation and to help shape both the practice and service changes that are taking place.

Our expectation of you is that you will be an accomplished team-player who will encourage innovation; be grounded and ensure we deliver practical changes that make a difference and ensure value for taxpayers' money; be a clear and decisive leader, with a robust grip on financial and performance management and service delivery; and relate well to people so that together we realise the potential of County and make the best use of the North Yorkshire pound. An entrepreneurial mind would be an advantage and a willingness to embrace digital technology a huge plus.

The new post holder will:

  • Build upon the success we have in our living well programme to further prevent, reduce and delay long-term care and build individuals confidence;
  • Develop an exciting social care offer within mental health services, progressing further integration with NHS partners and ensuring services are robust, agile and fit for the future;
  • Further transform provider services and develop long term commercial opportunities;
  • Further develop social care practice to meet professional standards with a strengths base approach, ensuring that practice achieves personalisation and value for money and, crucially develops model of multi-disciplinary working and therapeutic approaches such as family group conferencing;
  • Support multi-disciplinary teams to develop robust and consistent safeguarding practice;
  • Continue to reduce delayed transfers of care with a whole system approach;
  • Take the lead for a locality on behalf of health and adult services; and
  • In addition to jointly leading health and adult services, make a key contribution to the overall leadership of council and wider partnerships.

To succeed in North Yorkshire you have to be able to operate at scale and also be sensitive to local needs and partnership arrangements.

The post holder will work particularly closely with our assistant director care and support - independence, reablement and planned care to ensure robust, seamless and integrated services centred around our customers, making it personal.

This career-enhancing opportunity is available as a result of retirement and career development movements; previous post holders have progressed into director roles, so it provides the ideal opportunity for a leading social care practitioner to progress their career, in a large, high performing authority.

I look forward to hearing from you about this role. If you want to talk to me about this opportunity, please call my office on 01609 532836.

Best wishes

Richard Webb
Corporate Director Health and Adult Services

Richard Webb pic to use.jpg

Key information

A recent Local Government Association (LGA) peer challenge found that our council is a good place to work, with strong leadership and a loyal and committed workforce who have access to well-regarded training and development.

We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression allowing you to manage your own development journey and empowering you to control your career. We positively encourage flexible working and we provide you with the technology you need to work from a wide variety of locations.  In addition to your salary we offer a range of great benefits to help you financially make life a bit easier. From childcare vouchers, travel loans, shopping and gym discounts to name but a few you can find more information on the range of benefits we offer within our  Total Rewards brochure. (pdf / 1 MB)

North Yorkshire really is a stunning, vibrant county with safe communities and excellent education. Over the past two years the new national crime figures have revealed North Yorkshire to be the safest place in England. It is rich in heritage and culture, in a backdrop of outstanding natural beauty with four national parks in easy reach, vibrant cities, market towns, quaint villages, stunning rural and coast landscapes. If you are considering relocating to North Yorkshire we provide a comprehensive  relocation benefits package (pdf / 180 KB) (subject to eligibility) and as a whole North Yorkshire offers some great employment opportunities for your family members along with over 87 per cent of children going to good or outstanding  schools. A simply stunning location to live and work, we really do have it all!

The county benefits from excellent road and rail links, being half way between Edinburgh and London, with easy access via the East Coast mainline, the A1(M) and A19. Leeds, York, Newcastle, Durham and Teesside are all easily commutable, and London just 2 hours by train. North Yorkshire borders the Lake District, Lancashire, County Durham, and Yorkshire and Humber regions with all they have to offer.

To find out more about what it is like to work at North Yorkshire County Council take a look at the following video:

About the role

Assistant director care and support (countywide services) / chief social care practitioner

Location: Northallerton, county wide

Salary: circa £91k

As Assistant Director, you will lead our Living Well and prevention services, Mental Health, Provider Services and Practice team. And as a qualified Social Worker or Occupational Therapist, you will advocate, lead and develop confident and consistent practice as Chief Social Care Practitioner.

You will be part of a strong corporate and partnership team and the day job includes working across the Council and other agencies, as well as leading specific services. Part of the role will include the led for one of our five localities, which mirror NHS and borough and district council boundaries. And you will build on strengths: this opportunity has arisen through the forthcoming retirement of an experienced Assistant Director and the internal career progression of one of our colleagues. Several previous Assistant Directors have moved into Director posts, so you will have the opportunity to perform well on a big stage and get the support you need to flourish.

We are looking for someone who is innovative and practical, emotionally intelligent, budget-savvy, and a real change agent. We want you to demonstrate strong personal and professional values and, literally, put those into practice.

You will lead the further development of our niche role as a provider, exploring opportunities to expand our services commercially. Re-defining our mental health offer, with an emphasis on prevention, recovery and crisis response together with extending mental health skills within other services is a key priority.

You would therefore be joining us as Assistant Director at an exciting time. You will have the opportunity to join a mature and supportive organisation and to help shape both the practice and service changes that are taking place.

Our expectation of you is that you will be an accomplished team-player who will encourage innovation; be grounded and ensure we deliver practical changes that make a difference and ensure value for taxpayers' money; be a clear and decisive leader, with a robust grip on financial and performance management and service delivery; and relate well to people so that together we realise the potential of County and make the best use of the North Yorkshire Pound. An entrepreneurial mind would be an advantage and a willingness to embrace digital technology a huge plus.

Apply now
 

Closing Date: 25 June
Interview Dates: 12 and 13 July

For an informal discussion about this opportunity please contact Richard Webb, Corporate Director Health and Adult Services, via his business support assistant on 01609 532836.

For a discussion regarding the recruitment process please contact Sarah France-Gorton Head of Resourcing Solutions 01609 798106.

It is important that your written application fully addresses the criteria as detailed in the person specification which can be found in the information below. We will not accept CV submissions or applications from agency services.

Please note: This is a politically restricted posts as defined by the Local Government and Housing Act 1989.

Key documents