Report a damaged bus shelter or find your nearest bus stop on our online map.

We are responsible for looking after bus stops and shelters across the county.

Unfortunately funds are currently unavailable to provide new bus shelters; however we will continue to maintain existing bus stops and shelters.

We are required to provide disabled passengers with certain types of assistance. However, you should email, if facilities are insufficiently accessible to meet your needs.

Report a highway problem online

If the issue is causing an immediate danger to the safety of road users, it is classified as an emergency. You should contact us by telephone to report an emergency rather than using our online form. Our opening hours are Monday to Friday 8am - 5.30pm. Dial 999 outside office hours for our emergency service.

You can tell us about the issue by registering / logging in to the 'my account' section of the website. 'My account' also allows you to view details of services you have previously applied, booked and paid for. You can also see updates on their progress.

Log in and report a highway issue

If you prefer, you can tell us about a highway issue anonymously, but please be aware that you will miss out on the benefits of having an account, such as not receiving progress updates.

You can provide feedback about your experience of reporting a highway issue here.

Check the progress of a previously reported highway issue

Updates to issues you reported whilst logged into your account are available here.

Find your nearest bus stop

Access our online mapping system to find your nearest bus stop.