Report a damaged bus shelter or find your nearest bus stop on our online map.
We are responsible for looking after bus stops and shelters across the county.
Unfortunately funds are currently unavailable to provide new bus shelters; however we will continue to maintain existing bus stops and shelters.
We are required to provide disabled passengers with certain types of assistance. However, you should email firstname.lastname@example.org, if facilities are insufficiently accessible to meet your needs.
Report a highway problem online
If the issue is causing an immediate danger to the safety of road users, it is classified as an emergency. You should contact us by telephone to report an emergency rather than using our online form. Our opening hours are Monday to Friday 8am - 5.30pm. Dial 999 outside office hours for our emergency service.
You can tell us about the issue by registering / logging in to the 'my account' section of the website. 'My account' also allows you to view details of services you have previously applied, booked and paid for. You can also see updates on their progress.
If you prefer, you can tell us about a highway issue anonymously, but please be aware that you will miss out on the benefits of having an account, such as not receiving progress updates.