A carer assessment helps you to think about your caring role, how it affects your life and what support you may need.
It's about you; it's not a judgement about how capable you are as a carer. You can have an assessment in your own right as a carer, regardless of whether we know about the person(s) you care for.
When we carry out the assessment, we will talk with you about your needs, your health, about what is important to you, and if your wellbeing is affected by an inability to meet certain outcomes. The outcomes include day-to-day activities like carrying out any other caring responsibilities, going to work or to leisure activities, or eating meals. The areas of wellbeing that we consider include personal dignity, social and economic wellbeing and domestic, family and personal relationships.
You will be offered a carer assessment if you provide, or intend to provide, unpaid care for another adult. Accepting the offer of an assessment is entirely optional.
Online carer assessment
You can complete a carer assessment online. You must be 18 or over. After you complete an online assessment, we will contact you if we need more information or to discuss support that may be available.
Other ways to ask for a carer assessment
Contact us if you are not already in touch with social care services.
If you, or the person for whom you care, already have a social worker, care manager or community psychiatric nurse, you can ask them for a carer assessment.
If the person for whom you care is in hospital, ask hospital staff to arrange an assessment well before the person is likely to be discharged.
If you are in contact with a carers' resource centre, you can ask them for an assessment. They can pass the information to us.
Preparing for the assessment
After requesting an assessment, you will be offered an appointment. Before the assessment, you should think about:
- The help you provide;
- The help the person for whom you care receives and how well that supports you as a carer;
- Whether you are able, or willing, to continue to care;
- Whether you need help to keep working or to get into work, education or leisure opportunities;
- The kinds of support you need to care, or to continue to care; and
- Which aspects of caring you find, or may find, difficult or stressful.
You may find it helpful to keep a diary for a week or two before an assessment.
Chat to our customer services team online for free during office hours Monday to Friday.
You can access the service below.