We have a duty to meet the eligible needs of carers who are providing necessary care and support for an adult.

The Care Act brings in a new national minimum threshold for eligibility for support for carers, which means that the threshold will be the same across England.

A carer will have eligible needs if they meet all of the following:

  • Do the needs arise because the carer is providing necessary care and support?
  • Is the carer's physical or mental health affected or at risk of deteriorating, or is the carer unable to achieve any of the specified outcomes?
  • Is there consequently a significant impact on the carer's wellbeing?

After we have carried out a carer assessment with you, we will decide if your needs as a carer are at the level where you need help from us. We will tell you about our decision and give you reasons to explain what we have decided.

If you have eligible needs, and want our help to meet them, then we will discuss your support plan with you. Your support plan identifies the outcomes that you want to achieve, how you can achieve them, and what sort of support you might need.
Whether you are eligible or not, we will always give you advice and information about what support is available in the community to help you. This could be help from local charities or voluntary organisations for example.

If you care for a disabled child, your needs are considered under the assessment framework for children and families. However, if you want a separate carer assessment, you can have one.