Graduate Opportunities

We have a number of exciting opportunities across our organisation to join our corporate graduate programme

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  • We will support your professional development and give you the opportunity to learn valuable skills

Graduate Opportunities 2019

We are excited to be offering opportunities across the organisation for recent graduates, and current undergraduates looking to start positions in summer 2019, who have the skills, attitude and motivation to join us at this very challenging and exciting time. We believe that we need graduate talent to help us meet our challenges head-on and we are passionate about bringing in new talent to help our organisation develop and progress. We have previously delivered successful graduate programmes and are pleased to be developing this offer further for our 2019 cohort.

We are seeking candidates who have the ability to be:

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Most importantly, we are seeking individuals with the ambition and drive to help us continue to provide excellent services to the people of our community.

Working at North Yorkshire County Council

 

We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression. This will enable you to manage your own development journey within our organisation and empower you to control your career. We have a number of different reasons why the council is a great place to work…

Employee benefits

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We are extremely lucky to have such a skilled and dedicated team of staff across our organisation and we strive to ensure that their hard work is paid back through various benefit and rewards schemes. As an employee of the council, you can expect to receive a number of different benefits, including:

  • Flexible working hours - we understand that everyone has different personal circumstances and priorities outside of work. We therefore try to accommodate these by offering flexible working hours to our employees
  • Generous leave entitlement - with a 23 day leave allowance, increasing by length of service, plus bank holidays, you will have plenty of time to enjoy life outside of work
  • Access to our ‘everybody benefits’ package - this includes a number of different high street retail discounts, salary sacrifice schemes, childcare vouchers and home technology schemes
  • Competitive rates of pay with opportunities for progression
  • Access to a secure and flexible employee pension scheme
  • Ongoing professional support and development

To find out more about what it is like to work at North Yorkshire County Council take a look at the following video:

About our corporate graduate development programme

These roles will form part of our corporate graduate development programme which offers you the opportunity to develop a wide range of skills in roles supporting the operational delivery of frontline services. These positions will be fast-paced and will require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future.

This is a two year programme and will integrate training within the operational job role. It will include a variety of training and development opportunities which will be undertaken in a group setting with other graduates who join the 2019 cohort. We are committed to helping you secure a position with NYCC at the end of your programme and you will be able to apply for internal and external vacancies which arise. The learning and development you gain through the programme will strengthen your ability to secure further employment.

As part of the development programme, you will complete the following in-house training:

  • Corporate induction
  • Aspiring managers programme
  • Senior managers’ seminars (led by the Chief Executive)
  • Managers webinars programme
  • Access to on line material, including Ashridge Management College
  • Graduate network membership, including ‘lunchtime learning’
  • Mentor support
  • Management skills training if you acquire staff to manage during your programme or to support permanent placement following the graduate programme.

We also expect that graduates will learn about the political landscape of the authority, gaining an understanding of how working with elected members helps shape our services and community focus.
 

In addition to your line manager, we will provide a structured mentoring support scheme with a senior manager, either in the authority or a partner organisation, to all of the participants on the programme. Continuous careers advice and guidance will be built into the programme to support you in identifying areas you would like to develop and how your career aspirations can be achieved within the council.

You will also benefit from attending senior manager seminars which provide further learning and networking opportunities, with the chance to discuss topics and situations with Senior Managers who participate.
 

As we are recruiting to a number of graduate positions, you will benefit from having the support of fellow graduate trainees who you can network with, share experiences and participate as part of a group in wider corporate training and development. We have found from previous graduate programmes that this can be extremely beneficial and often strong working relations are forged from this.

We are committed to helping you secure a position with NYCC at the end of programme and you will be able to apply for internal and external vacancies which arise.
 

In addition to ongoing support and training throughout the graduate programme, we also offer a competitive pay scheme that allows your salary to progress on a regular basis. All of the graduate roles follow the same pay model which is as follows:

  • First six months at £19,171
  • Second six months at £19,945
  • Final 12 months at £22,021

*Please note the above salary ranges are subject to pay award agreement

Hear what our graduates have to say…

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We are very lucky to have truly excellent graduates work with our organisation, many who have progressed to lead and/or management roles. We strive to offer our graduates ongoing support in order to help them achieve their maximum potential. We asked some of our current graduates about their experience on our graduate programme and here is what they had to say:

The NYCC graduate programme has been a fantastic experience so far. The role of the graduate is to support the team and wider council as well as take on additional responsibilities which drive forward the objectives of the team. As a graduate I have been expected to positively contribute by achieving set objectives, take responsibility for my learning, and respond to the challenging learning environment. My role as graduate HR/organisational development officer has exposed me to a range of unique challenges, helping to develop my critical thinking and interpersonal skills. I have drawn on abilities gained from both my working life and university to help contribute towards the organisational goals of NYCC, as well as learning new ways of working from inspiring leaders and hardworking teams.

One year in to this two year programme I am still extremely grateful to be part of this rewarding scheme that continually pushes me to achieve my best. I think this is a truly exciting time to work for a local authority, with the contribution from young people needed more so than ever before to push innovation and commerciality.
 

Looking back at my first year in the graduate programme I have developed a wide variety of skills from the opportunities available. In the strategic planning team I support the team in the development and implementation of local school place planning and school organisation policies. I have been introduced to new ways of working and have developed a greater understanding of the different directorates and organisational structures.

During my time as a graduate in North Yorkshire County Council I have attended and completed several training courses and management events in order to enhance my skills and knowledge. Every few months I have attended graduate network sessions which have been great for sharing ideas, knowledge, experiences and opportunities with other Graduates.

I have thoroughly enjoyed my experience so far on the graduate programme and look forward to completing the final year of the programme.
 

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Our opportunities

We have a number of exciting positions available across the organisation, to find out more about these vacancies and how to apply please click on the individual titles below:

Location: County Hall, Northallerton
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate programme

Start date: anticipated start of late summer 2019 

The county record office collects, preserves and makes accessible historic and current records of significance for the study of North Yorkshire and its people and holds them in trust for the use of present and future generations. The archives date from the 12th century to the present day and cover over five miles of shelving. They include the written records of great families, houses and estates, parish councils, schools and societies, charities, local government and other public bodies, courts of law, businesses and community organisations, as well as countless individuals.  Most of these collections can be freely consulted in our public searchroom and are increasingly available online. The record office also provides records management services to North Yorkshire County Council, handling the transfer, retrieval and disposal of corporate documents and records. 

Our service is fundamental within the organisation and deals with a huge variety of interesting tasks. We are excited to be offering the opportunity for a graduate to join us in this unique and rewarding role.

Joining us as a graduate trainee, you will gain experience of working in a nationally accredited archive service. You will be joining a supportive team of professionals who all have vast amounts of experience and knowledge that you can draw upon. You will work with a wide range of partner organisations including community and heritage groups, parish and district council and local museums.

A part of your role you will assist with the management of the archive and record collections in the care of North Yorkshire county record office and with the delivery of archive and records management. You will gain experience of a range of archival responsibilities including cataloguing and listing, digital archives, working in the public searchroom, answering enquiries and outreach and exhibition work
The record office is at an exciting time in its development as it works towards redesigning its service offer.  The graduate will contribute to the future vision and direction of the service, working with internal and external partners to help to develop an innovative approach to service delivery, including support for social inclusion and lifelong learning.

If this sounds like the role for you, and you would like to learn more information about the position, please call Margaret Boustead, head of archives and record management, for an informal discussion on 01609 535112 or email Margaret.Boustead@northyorks.gov.uk

Apply now

 Job description/ person specification (pdf / 489 KB)

Key dates:

Closing date – 6 February 2019
Interview date – week commencing 18 February 2019
 

Location: Northallerton based with county-wide travel required
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate

Start date: anticipated start of late summer 2019 

Our children and young people directorate has been recognised as one of the best in the country, recently gaining an ‘outstanding’ rating across the board from Ofsted. The children and families service sits within this directorate and is made up of the following five provisions:

  • Early help
  • Safeguarding
  • Looked after children and permanence
  • Children and young people resources
  • Virtual schools

We are excited to be offering the opportunity for a graduate project officer to join our service and support projects within early help, safeguarding and looked after children and permanence. These services support children, young people and families from providing early help through to statutory services to provide the right intervention and the right time and in the right place. These services are delivered through the North Yorkshire ‘strength in relationships’ practice model.

This role will support the following three key pieces of work across the early help, Safeguarding, looked after children and permanence services as follows:

Corporate parenting and development: you will work closely with lead officers in the district and county councils to help councils implement the promises laid out in the looked after and care leaver strategy. This will involve gaining an understanding of the needs of children and young people in the looked after system from workers, young people themselves and carers. It will necessitate the ability to communicate at all levels from work with young people to creating reports for more senior officers and members.

Information, communication and technology: you will be involved in developing specific programmes to enhance the accessibility for children and families to understand their own situations and the processes they may be going through. Essentially this work is about engaging with children, young people and families in a space they use be it virtual or reality to ensure they can access information about our various services.

Looked after children: you will develop a broad understanding of the project area in terms of mental health needs of looked after children and of the existing health and NYCC processes and systems involved in assessing health and mental health needs for children and young people entering care. Tasks will include supporting the design, development and implementation of new processes and systems alongside health and NYCC colleagues.

This role offers great variety and will give the successful candidate the opportunity to really develop their skills set, offering a great platform for career progression.

If you would like to find our more information about this role we would welcome an informal conversation. Please contact Vicky Metheringham, head of looked after children, permanence and leaving care, on 01609 534900 or email Vicky.Metheringham@northyorks.gov.uk

Apply now

 Job description/person specification (pdf / 446 KB)

Key dates:

Closing date – 6 February 2019
Interview date – week commencing 18 February 2019

Location: County Hall, Northallerton
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate programme

Start date: anticipated start of late summer 2019 

The communications unit provides a corporate service for all areas of the council and markets the organisations products, services and engagement opportunities to the residents and communities of England’s largest local authority area. The team manages the council’s digital platforms, brand and reputation with the public and the media, and is responsible for driving all its customers – external and internal – towards online options to transact and interact with the council. Our team is fundamental to shaping the ‘voice’ of North Yorkshire County Council and we are pleased to be offering the opportunity for a graduate to join us and help us continue to offer a unique service.

This role offers the successful candidate a great opportunity to gain a broad understanding of the whole council and a detailed knowledge of the pressures and adaptation it is making to respond to times of unprecedented financial cuts. You will experience first-hand how a multimedia team works creatively to understand the product, audience and objectives on a complex range of services, as well as the importance of developing a brand profile and reputation. You will gain an understanding of social and commercial targets and the processes necessary to track and deliver on them, as well as the importance of evaluation techniques and transparent reporting mechanisms.

As well as learning a vast amount of new skills and developing your current knowledge, you will be joining a supportive team and will be part of a diverse and dynamic working environment.

If this role sounds like it could be for you, and you would like to gain more information, please call Vanesa Glover, head of Communications, on 01609532104 or email Vanessa.Glover@northyorks.gov.uk

Apply now

 Job description/person specification (pdf / 490 KB)

Key dates:

Closing date – 6 February 2019
Interview date – week commencing 18 February 2019

Location: County Hall, Northallerton
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate programme

Start date: anticipated start of late summer 2019 

The countryside access service forms part of transport, waste and countryside services within the business and environmental services directorate. Countryside access service are responsible for managing the longest public rights of way network in England at over 10,000km. The overall objective of the countryside service team is to ensure the public rights of way network is safe and fit for purpose. The team are therefore responsible for protecting the right of way network, ensuring paths are free from obstruction and that furniture is easy to use and in good condition. We have an exciting opportunity for a graduate to join our service as a public rights of way officer.

Working primarily within the access maintenance team, the role will entail significant travel across the county and outdoor working, gaining practical experience working alongside public rights of way officers, field officers and volunteers. The post holder will work with colleagues, partners, landowners and volunteers, contributing to the delivery of high quality access to the countryside. It could involve commissioning work, undertaking enforcement action, contract and budget management together with leading and managing associated projects in order to maintain and enhance the network. In addition, the role will provide technical support on a variety of access matters as appropriate. From time to time, it will be necessary to work on evenings and weekends where service demands require this. 

The role requires good ICT skills, experience (or the candidate able to demonstrate the ability) to manage a variety of projects using a variety of project planning techniques. In addition, ideal candidate will be confident in using persuasion, influencing and negotiation techniques to influence others in difficult situations. 

If you would like to find out more information about this role we would welcome an informal conversation. Please call Ian Kelly, countryside access manager, on 01609 532883 or email Ian.Kelly@northyorks.gov.uk

Apply now

 Job description/ person specification (pdf / 447 KB)

Key dates:

Closing date – 6 February 2019
Interview date – week commencing 18 February 2019

Northallerton based
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate programme

Start date: anticipated start of late summer 2019 

The practice personalisation and safeguarding team sits within health and adult services, care and support. This is a county wide, innovative, multi-disciplinary team. A team we are immensely proud of, and a team very few local authorities have. The purpose of this unique team is the development of excellent practice across NYCC health and adult services, by exploring new ways of working, supporting learning, strengthening partnerships, and offering advice and guidance to front line staff, in order to improve service delivery to the people of North Yorkshire.

We champion high standards and drive excellence in social care practice over and above the threshold standards held by the HCPC, including promoting good practice, providing information and guidance and disseminating research to support improvement.

We are now in an exciting position where we can offer the opportunity for a graduate to join our team of skilled and dedicated staff.

We are keen to welcome an enthusiastic individual who is interested in gaining a wide range of experience working in adult social care. You will support and assist in the development and implementation of a new and ambitious operating models of care and support in North Yorkshire.

You will contribute to the PP and S team, in order to develop new ways of working, embed excellent practice, and support new partnerships. You will assist in gathering, collating and analysing information to inform business change and assist with performance management. Your role will involve writing reports, providing key documents and deliverables, participating and supporting activity in workshops. You will use electronic tools and systems, including excel and word. You will contribute ideas and learning, and challenge effectively.

This role offers great variety for the successful candidate and offers numerous opportunities to progress both within the service and across the organisation.
If you would like to find out more about this role we would welcome an informal conversation. Please call Charlotte King on 01609 534971 or email Charlotte.King@northyorks.gov.uk

Apply now

 Job description/person specification (pdf / 441 KB)

Key dates:

Closing date – 6 February 2019
Interview date – week commencing 18 February 2019

Location: Northallerton based with county-wide travel required
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate programme

Start date: anticipated start of late summer 2019 

The voice, influence and participation team forms sits within our children and young people service (CYPS) and is responsible for supporting the council to engage and involve children and young people. The team facilitates mechanisms that enable children and young people who live in North Yorkshire to have a voice, be able to make a difference to the support they receive and influence change in their community.

Customer focus has remained a strong theme for our change programme. We have worked hard to ensure that as an organisation we understand the needs of our customers, communicate effectively with them, and maximise the use of customer feedback to improve services. (council plan 2018-22)

This post would support the council ambition to ensure the customer is at the centre of decision making. Effective engagement of children and young people as customers is a key priority for NYCC children and young people’s services.  Including a corporately funded graduate post within CYPS would directly benefit the directorate but also provide key insights to benefit the whole organisation and its partners. The post holder would be able to in reach to other directorates to understand what the participation needs are beyond CYPS and support establishment of engagement processes that inform current needs of a younger population and plan for future developments.

Joining us as a graduate, you will support this work across all service areas within the CYPS directorate including, children and families, Inclusion and Education and Skills. Cross directorate working will enable you to gain a sound understanding of the different work/projects carried out and allow you to gain skills and experience that will be invaluable for your future career prospects.

This post offers the successful candidate the opportunity to work on a variety of different projects and tasks, as well as the chance to work with various service areas and colleagues across the organisation.

If this role sounds like it could be for you, and you would like to learn more information about the position, we would welcome an informal conversation about this. Please contact Emma Lonsdale, commissioning manager health, on 01609 535770 or email Emma.Lonsdale@northyorks.gov.uk

Apply now

 Job description/person specification (pdf / 440 KB)

Key dates:
Closing date – 6 February 2019
Interview date – week commencing 18 February 2019

Location: County Hall, Northallerton
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate programme

Our technology and change service is a fundamental part of North Yorkshire County Council. It is one of the largest services within our organisation and is made up of various different teams including data and intelligence, corporate systems, business change and the solutions team. The solutions team is one of the teams in the technology and change service which is a corporate function working across the county council while remaining closely aligned to directorate and service priorities. We are now pleased to be offering the opportunity for a graduate trainee to join our Solutions team to help us continue to deliver an excellent service.

This position will allow the successful candidate to undertake a range of business analysis and solution architecture related activities which includes following policies and working within strategies, standards and enterprise architecture principles. You will work closely with other teams within the technology and change service, under the supervision of the solution team manager, to ensure that all products are produced and delivered on time, within budget and to the agreed quality.

You will provide business analysis, research and solution designs, for the development and procurement of information and integration systems and business process automation solutions, with the objective to produce solution ‘patterns’ which are fit for purpose in terms of the desired solution and for re-use on a wider corporate basis.

This is a fantastic opportunity for a graduate trainee with an interest in solution design and enterprise architecture to assist the organisation in maximising its use of technology.

If you would like to find out more about this role we would welcome an informal conversation. Please contact Mark Dixon, lead solution analyst, on 01609 533008 or email Mark.Dixon@northyorks.gov.uk

Apply now

 Job description/ person specification (pdf / 598 KB)

Key dates:
Closing date – 6 February 2019
Interview date – 18 February 2019

Location: County Hall, Northallerton
Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
2 year fixed term position as part of the NYCC corporate graduate programme

Our Technology and Change service is a fundamental part of the organisation. It is one of the largest services within our organisation and is made up of various different teams including data and intelligence, corporate systems, business change and the development team.
The development team is one of the teams in the technology and change service which is a corporate function working across the county council while remaining closely aligned to directorate and service priorities. A very significant proportion of the work carried out by the existing development team within T&C is engaged upon corporate projects across each of the directorates and specifically the 2020 agenda and bringing about significant changes to the way in which the council operates. We are now in an exciting position to be offering the opportunity for a graduate to join our team of skilled staff and help us to take on a number of new projects.

Joining us as a graduate, your role will involve providing software development products to the organisation. You will be providing problem analysis, solution design, code development and structured testing as well as support services and documentation for the development of information and integration systems and business process automation. You will undertake a range of programming and development activities which include following policies and working within strategies, standards and development methodologies. Your role will involve working closely with other teams within the technology and change service, under the supervision of the development team manager, to ensure that software products are built and delivered on time, within budget and to the agreed quality.

This is a fantastic opportunity for a graduate with an interest and aptitude for software development to carry out exciting work to develop new technologies such as ‘Alexa Skills’, ‘Chat-bots’, ‘AI’ and so much more. You will be able to enhance your programming knowledge and abilities and bring your own skills, knowledge, ideas and above all creative imagination to the position.

If this role sounds like it could be for you then we would be delighted to receive your application.

Should you require any further information about this position we would welcome an informal conversation. Please call Mark Sheffield, Development Team Manager, on 01609 533021 or email Mark.Sheffield@northyorks.gov.uk

Apply now

 Job description/ person specification (pdf / 518 KB)

Key dates:
Closing date – 6 February 2019
Interview date – 18 February 2019

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Opportunities at Ryedale District Council

North Yorkshire County Council, working in partnership with Ryedale District Council, are excited to offer graduate trainee opportunities, out posted to Ryedale District Council in Malton.

You will benefit from accessing all aspects of the NYCC corporate graduate development programme whilst experiencing operational working at Ryedale District Council.

Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
Location: Ryedale House, Malton
2 year fixed term position as part of the NYCC corporate graduate programme, out posted to Ryedale District Council.

We now have an exciting opportunity for a graduate to join our team and take on a varied and dynamic new role. If you have a strong community ethos, this could be the ideal opportunity for you.

You would be part of the community team working across the district council covering a broad range of areas including: 

  • Anti-social behaviour and community safety
  • Ryecare lifelines (call alarm service),
  • Grant applications
  • Housing inspections and planning notices
  • Community engagement
  • Markets and car parks
  • Air quality testing & water sampling

Joining us as a graduate, you will provide an integrated locality based service to customers to meet their needs. This will include dealing with complex and varied external and internal queries, throughout the customer journey, taking ownership and resolving issues. You will be responsible for the overall service offer to local communities in their given wards responding to all issues that arise in that area, which require a locality based solution.  The role also involves the installation of Ryecare Lifelines, which is a vital call alarm service enabling people to feel safer and be independent at home. You will carry out specific project work to promote the service and encourage people to use it. 

This role is a great opportunity for you to gain experience of working for a small rural authority. You will benefit from working alongside experienced community officers, gain knowledge across a range of functions due to job rotation and develop your interpersonal and communication skills. This position will also expand your experience of partnership working, both within the council and with partner organisations, such as NYCC, North Yorkshire Neighbourhood Policing Team & North Yorkshire Fire and Rescue. You will gain enriched and varied experience, informing future specialisms which particularly interest you for progression. 

If this role sounds like it could be for you, and you would like to gain more information, please call Angela Jones, Customer Service Lead, on 01653 600666 (ext 43220) or email angela.jones@ryedale.gcsx.gov.uk

Apply now

 Job description/person specification (pdf / 588 KB)

Key dates:
Closing date – 13 February 2019
Interview date – week commencing 25 February

Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
Location: Ryedale House, Malton
2 year fixed term position as part of the NYCC corporate graduate programme, out posted to Ryedale District Council.

We are now excited to be offering the opportunity for two graduates to join our service and gain experience in all aspects of planning and development project work. This is a fantastic role for someone from a planning related discipline to further develop their knowledge and skills in a varied and interesting role.

Ryedale District Council has a team of specialists which deliver the council’s planning and economic development function, covering:

  • Planning (development management and enforcement)
  • Planning (plan-making)
  • Sustainability appraisal
  • Land use monitoring
  • Building conservation and heritage management
  • Tree protection
  • Biodiversity and countryside management
  • Implementation of the Ryedale economic action plan

This role will allow you to get involved in a variety of tasks which include dealing with householder planning applications, responding to permitted development queries, assisting in the consideration of applications for listed building consent and contributing to conservation area appraisals. Other aspects of the role will be monitoring planning permissions for new housing and housing completions, collating and maintaining up to date social, economic and environmental data and supporting ‘place-based’ development projects, including transport infrastructure improvements.

On top of gaining exposure to a varied workload you can also expect to work closely with experienced planners and other specialists, meaning you can utilise their vast experience to develop your own skill set.  Through managing your own caseload, you will enhance your communication and negotiation skills, as well as developing confidence in yourself and exercising your own judgement.

If this role sounds like it could be for you, and you would like to gain more information, please call Jill Thompson 01653 600 666 (ext 327) or email jill.thompson@ryedale.gov.uk

Apply now

 Job description/person specification (pdf / 638 KB)

Key dates:
Closing date – 13 February 2019
Interview date – week commencing 25 February

Salary: first six months at £19,171, second six months at £19,945, final 12 months at £22,021 (subject to pay award agreement)
Location: Ryedale House, Malton
2 year fixed term position as part of the NYCC corporate graduate programme, out posted to Ryedale District Council.

This is a great opportunity for a graduate to be part of a fast-paced and dynamic team, and to learn invaluable skills and knowledge that will stand you in great stead for career progression.

The customer service function is a fundamental part of Ryedale District Council. The provision supports a number of different services across the organisation and covers the following areas:

  • Reception and telephones
  • Missed bins and recycling equipment
  • Housing benefit and council tax support
  • Housing and homelessness
  • Planning administration and land searches
  • Taxi licensing
  • Licencing
  • Elections
  • Canvass
  • Trade waste and garden waste
  • Finance

This graduate role will allow you to work across our different service areas, providing great variety and the ability to develop knowledge in several different areas. This will be a customer facing role within the council with a responsibility for operational front line customer contact and service delivery. You will play an important role in the council’s channel shift agenda, utilising every opportunity to educate the customer on the phone, or offering guidance on how they can self-service utilising the relevant resources and platforms. You will be required to work closely with colleagues across the organisation, frequently liaising with specialists; drawing on their skills and knowledge to ensure that expert advice is provided to customers in a responsive and timely manner.

If this role sounds like it could be for you, and you would like to gain more information, please call Angela Jones, customer service lead, on 01653 600666 (ext 43220) or email angela.jones@ryedale.gcsx.gov.uk

Apply now

 Job description/person specification (pdf / 664 KB)

Key dates:
Closing date – 13 February 2019
Interview date – week commencing 25 February

Application tips

Before completing your application please ensure that you read the job description and person specification carefully – the information within these documents can be used as a guide for you to complete your supporting evidence section within your application. This section is very important and will play a key role in the success of your application so please take you time when completing it.

If you are having any difficulties completing your application and would like some advice on this please contact Abi Almond on 01609 533115, or email resourcingsolutions@northyorks.gov.uk

Key dates

Closing Date - 6 February 2019
Interview date - week commencing 18 February 2019

We look forward to hearing from you!