Hawes library and customer services centre

Information about Hawes library and customer services centre including contact details and services offered.

Hawes library and customer services centre
The Neukin

Email: hawes.library@outlook.com
Telephone: 01609 534597

This library is managed and operated by volunteers working in partnership with North Yorkshire County Council.

Library opening hours

  • Monday, 9am to 5.30pm
  • Tuesday, 9am to 5.30pm
  • Wednesday, 9am to 5.30pm
  • Thursday, 9am to 5.30pm
  • Friday, 9am to 5.30pm
  • Saturday, 9am to 12.30pm
  • Sunday, closed

Finding the library, parking and access

The library is located at the end of an alley called the Neukin between the Bay Tree Café and the Bull's Head Hotel, opposite to Elijah Allen's Grocers Shop.

No parking spaces are available at the library but parking is available on Main Street. There are also two pay and display car parks, one at the Dales Countryside Museum and the other in Gayle Lane. Buses stop in the marketplace, only a three minute walk away. The library is wheelchair accessible.

Popular library tasks

Items available from the library

You can borrow a range of books, DVDs, large print books, story tapes and talking books.

Information and facilities at the library

  • family history
  • free wi-fi
  • internet and computer access
  • local studies
  • meeting rooms available for hire
  • newspapers
  • parents' collection
  • shared services (see below)

Activities at the library

Please contact the library for information about activities and events.

Shared services

In addition to the usual library services, you can also access some services provided by other organisations at the library. These are:

Richmondshire District Council

  • Pay your rent, council tax and business rates.
  • Make refuse collection enquiries, including garden waste and bulky refuse.
  • Buy car park permits.
  • Enquire about housing and benefits.

You can find more details on the services available from the Richmondshire District Council Upper Wensleydale Community Office web page.

North Yorkshire Police Authority

You can find more details from www.northyorkshire.police.uk.

Hawes Post Office

  • bill payments
  • car tax payments
  • cash withdrawals and deposits using chip and pin
  • e-topups
  • Euros and US dollars currency and foreign currency pre-ordering service
  • MoneyGram
  • postal services and postal orders
  • Post Office card accounts and travel money cards

You can find more details from www.postoffice.co.uk.

Hawes Community Office (UWCP Ltd)

  • coffee machine
  • faxing
  • free wi-fi
  • laminating
  • photocopying
  • projector and projector screen hire

You can find more details from www.hawescommunityoffice.co.uk.


  • barcoded bill payments
  • electric key top-up
  • mobile phone top-up
  • TV licence payments

You can find more details from www.paypoint.com.

Little White Bus

This community bus service provides scheduled and demand responsive services. You can find more details from www.littlewhitebus.co.uk.