Head of Effective Practice and Quality Assurance

We are seeking a Head of Effective Practice and Quality Assurance to help us drive change and continuous improvement across our services.

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  • Help make a difference for children and families in North Yorkshire!

We have a reputation for delivering high quality services and our children’s services are nationally recognised for their excellence, taking a national lead to share best practice.

Our track record is immensely successful and we consistently score well in inspections and are amongst the top scoring when compared to other county councils. Our recent Ofsted rating judged us as ‘Outstanding’ across all provisions, making us the only local authority in the country to achieve this rating. We also have a good story to tell when it comes to value for money, service delivery and impact in the communities of North Yorkshire we serve. 

We are passionate, ambitious and driven about the future of our children’s services. However, there is always room to do even better for children and families in North Yorkshire. We are truly a learning organisation that continually seeks to innovate and finely tune the system with an unwavering desire to continually improve.

There are significant challenges facing our children’s service and organisation as a whole. We are currently in the process of delivering a beyond 2020 North Yorkshire change project, which is an ambitious programme to realign the Council in the face of significantly reduced funding levels. This contains major changes in how the Council will operate and represents a significant undertaking. The only way to address the magnitude of the challenge is by an equally ambitious programme of change. It is more important than ever that we work in genuine partnership, are crystal clear about our priorities, and are resolutely focussed on improving outcomes.

In relation to our children’s service, we are especially challenged with maintaining our ‘Outstanding’ Ofsted rating, whilst always striving for improvement across the board, ensuring services are most effective in delivering the best outcomes for children, young people and their families. With this objective in mind, we are now seeking a Head of Effective Practice and Quality Assurance to help us drive change and continuous improvement across our services.

North Yorkshire really is a stunning, vibrant county with safe communities and excellent education. Over the past two years the new national crime figures have revealed North Yorkshire to be the safest place in England. It is rich in heritage and culture, in a backdrop of outstanding natural beauty, vibrant cities, market towns, quaint villages, stunning rural and coast landscapes. We can also boast having three towns in the top ten of the UK Halifax quality of life survey.

If you are considering relocating to North Yorkshire we provide a comprehensive  relocation benefits package (pdf / 180 KB) (subject to eligibility) and as a whole North Yorkshire offers some great employment opportunities for your family members along with a substantial number of good to outstanding performing schools. A simply stunning location to live and work, we really do have it all!

The county benefits from excellent road and rail links, with easy access via the east coast mainline, the A1(M) and A19. Leeds, York, Newcastle, Durham and Teesside are all easily commutable, and London just two hours away by train. North Yorkshire borders the Lake District, Lancashire, County Durham, and Yorkshire & Humber regions with all they have to offer.

Post: Head of Effective Practice and Quality Assurance

Salary: £57,933 to £68,850

Contract: Established full-time

Location: Northallerton

We believe in building on strengths in our direct work with families and learning what we do well as a team, then striving to achieve even more. We have a clear, well defined practice framework which focusses on collaborative working with families, partners and with each other to ensure we make the right difference not just for the period of time we are involved but for each child’s lifetime. We seek to reflect on traditional methods and develop new innovative approaches which are reflective of today’s issues. We are at the forefront of innovation.

This position will be pivotal in supporting the continuous development of our service, managing change in a time of financial constraints and providing clear leadership and management to enable staff to perform at their best. 

We are looking for someone who can bring their leadership abilities to our service, strategically influencing plans whilst also having involvement in the finer details. You will thrive in an environment that seeks to continually improve, establishing a culture where staff are motivated to achieve high expectations whilst equally receiving high levels of support. You will also have a sound ability to gather and interpret information from multiple sources, collating it into one coherent picture.

The post holder will be a key member of the children and families senior leadership and management team, contributing to the overall development and delivery of our service. You will be specifically responsible for ensuring that practice is monitored effectively across a complex multi-agency system, learning and implementing change effectively and at pace in order to meet rigour of testing inspection frameworks. In addition, you will enhance strategic delivery of services through robust quality assurance.

Our service is in an exciting time of transformational change, and this post offers the successful candidate the opportunity to be a key instigator of this change, and be part of a truly exceptional team who strive to make a difference for the children and families of North Yorkshire.

Contact us

If you would like an informal conversation about this opportunity we would very much welcome this. Please contact Martin Kelly, Assistant Director Children and Families, on 01609 536425.

Key dates

Closing date: midnight on Thursday 15 August 2019
Interview date: To be confirmed

Key documents 

Apply for this post

To apply for this post, please click on the 'apply' button below where you will be able to submit an application.

When applying please take into account the supporting information section of your application. This should clearly evidence your ability to meet the requirements we have outlined in the person specification. The information you provide in this section will be used to shortlist applicants for this role and therefore it is imperative that you provide evidence as requested.