Head of Effective Practice and Quality Assurance

We are looking for a forward thinking, dynamic individual who is ready to take on a challenge, which will utilise and develop their skills and knowledge, whilst working alongside a supportive dedicated team.

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  • Developing new innovative approaches which are reflective of today’s issues

We make a real difference to the lives of children and young people in North Yorkshire. 

At the core of our work is the belief that children and young people deserve to receive the outstanding care and support they need to live and reach their full potential. We were the first authority nationally to have received ‘outstanding’ across all provisions ( Ofsted 2018 (pdf / 253 KB)) and as a corporate parent we are dedicated to supporting children and young people in remaining close to their home and local community. We are truly a learning organisation that continually seeks to innovate and finely tune the system with an unwavering desire to continually improve, which has a demonstrably positive impact on effecting change for children and families.

The key objectives of the North Yorkshire children and young people's service are set out in ‘ Young and Yorkshire 2 (pdf / 7 MB)’, the Children and Young People's Plan. The plan has been written for all children, young people and their families in North Yorkshire by the North Yorkshire Children’s Trust, a partnership that represents all the agencies working with children and young people across the county.

As a national leader, North Yorkshire’s children’s services have been recognised as an exemplar through the award of Partners in Practice (PiP) status, one of only a handful of such authorities. We are among the strongest local authorities (LA’s) in the country and through the PiP programme we: continue to demonstrate what works and drive innovation to build understanding of the conditions needed for excellent practice to flourish; drive sector led improvement through peer support to authorises; and support the Department for Education (DfE) to shape and test policy on wider programmes and reform.

We seek to reflect on traditional methods and develop new innovative approaches which are reflective of today’s issues, with this in mind, we offer support to other LA’s in the following areas: Front Door, reducing numbers of looked after children, No Wrong Door, Signs of Safety, children and family services, whole system diagnostic, family group conferencing, Smart solutions, workforce development and staffing and strategic planning frameworks.

We are immensely proud to be one of three authorities nationally to attract significant funding from the DfE’s Strengthening Families Protecting Children (SFPC) programme. This brings with it a remit to expand the highly successful No Wrong Door (NWD) approach in other LA’S. Providing support through an integrated team which has helped keep 86 per cent of young people out of the care system, reduce high risk behaviours and reduce over £1m in costs for local agencies in North Yorkshire. The DfE SFPC programme has received an investment of over £84 million over five years to support up to twenty LA’s to improve work with families and safely reduce the number of children entering care. North Yorkshire will extend the NWD model to six LA’s: Rochdale, Redcar and Cleveland, Norfolk, Warrington, Leicester City, the trailblazer being Middlesbrough Council. 

There are significant challenges facing children’s service nationally. However, North Yorkshire has a record of facing challenge with innovation and creativity and seeks transformational approaches which maintain and improve services to children and their families. We are currently in the process of delivering a beyond 2020 North Yorkshire change project, which is an ambitious programme to maintain the highest quality of services which reflect the changing needs of society. Strength in partnership has always been a key driver in North Yorkshire and it is more important than ever that we work in genuine partnership, are crystal clear about our priorities, and are resolutely focussed on improving outcomes. 

We are now seeking a Head of Effective Practice and Quality Assurance to help us drive change and continuous improvement across our services.

Martin Kelly
Assistant Director, Children and Families


As Head of Effective Practice and Quality Assurance you will be pivotal in supporting the continuous development of our children and families service, managing change in a time of financial constraints and providing clear leadership and management to enable staff to perform at their best. You will be at the forefront of transformational change and be part of a truly exceptional team who strive to make a difference for the children and families of North Yorkshire.

As significant member of the children and families senior leadership and management team, you will contribute to the overall development and delivery of the service. You will be specifically responsible for ensuring that practice is monitored effectively across a complex multi-agency system, assessing risk, learning and implementing change effectively and at pace in order to meet rigour of testing inspection frameworks. In addition, you will enhance strategic delivery of services through robust quality assurance. 

This is an excellent opportunity to further develop your career; we are an authority with a strong track record, relentless focus on delivery and performance, with strong stable leadership, talented teams and well-developed partnerships. We understand the importance of workforce development and you will be well equipped with the skills and knowledge, to effectively deliver and improve service. You will receive a comprehensive induction programme, coaching and mentoring as we strongly believe educated and skilled employees contributes to a positive, vibrant work environment.  With this in mind, you will receive a minimum commitment of £5k training and development, in the first year alone, which will include Signs of Safety and Systemic Practice. 

What you will bring…

As Head of Effective Practise and Quality Assurance you will have the characteristics of a great leader: driven, astute, passionate and a great communicator, prepared to take on a new challenge by leading from the front. 
You will have a proven track record of turning ideas into real-world successes, thrive in an environment that seeks to continually improve and establishing a culture where staff are motivated to achieve high expectations, whilst equally receiving high levels of support. 

We need someone who can manage significant resources and ensure that the service delivers within nationally defined regulations and standards. You will be confident in social work practice and will coach, develop and manage social workers. 

You will also have a sound ability to gather and interpret information from multiple sources, collating it into one coherent picture.

We are looking for a forward thinking, dynamic individual who is ready to take on a challenge, which will utilise and develop their skills and knowledge, whilst working alongside a supportive dedicated team. 

Head of Effective Practice and Quality Assurance

Salary: Circa £69k
Contract: Established 
Hours: Full time 37 hours per week 
Location: County Hall, Northallerton

 Job description (docx / 888 KB)
 Total rewards brochure (pdf / 1 MB) 
 Relocation policy (pdf / 180 KB)

We strongly encourage applicants to contact Martin Kelly for an informal conversation about the role. We welcome applicants to visit County Hall, please contact us in advance if you wish to meet to discuss the role in person.  

Stuart Carlton – Corporate Director of CYPS, Stuart.Carlton@northyorks.gov.uk, 01609532146. 
Martin Kelly – Assistant Director, Children and Families, Martin.Kelly@northyorks.gov.uk, 01609 536425.
Rachel Anderton - Head of Service (Central & Early Help), Rachel.Anderton@northyorks.gov.uk, 01609534175.

Key dates: 
Closing date: Midnight Sunday 17th November
Shortlisting date: Monday 18th November 
Interview date: Monday 9th December 

Click below to apply.  

Head of Effective Practice and Quality Assurance

When applying please take into account the supporting information section of your application. This should clearly evidence your ability to meet the requirements we have outlined in the person specification. The information you provide in this section will be used to shortlist applicants for this role and therefore it is imperative that you provide evidence as requested.

North Yorkshire County Council prides itself on being the biggest employer in North Yorkshire leading from the front and constantly seeking to innovate and finely tune the system with an unwavering desire to continually improve. We welcome and celebrate diversity and inclusion and the strengths this brings to our communities and work force, we aim to provide excellent and efficient local services enabling everyone to fulfil their potential, to do this we give everyone equal access to services and job opportunities. 

We heavily invest in the development of our employees, providing training and qualifications to further enhance their careers. We can offer you multiple opportunities for career progression working across diverse services and with access to a range of technologies to support modern and agile ways of working.

As a council we are very much committed to encouraging flexible working for our employees, which will include using modern technologies to connect with clients, working from other bases across the county as well as working from home.

We can offer you a comprehensive benefits package including:
•    A local government pension scheme;
•    Family friendly leave;
•    Salary sacrifice schemes;
•    Modern flexible working practices;
•    Learning and development packages; and
•    Employee discount benefits.

 Total rewards brochure  (pdf / 1 MB)

To find out more about what it is like to work at North Yorkshire County Council take a look at the following video:


North Yorkshire is a thriving county which adapts to a changing world and remains a special place to live and work. 

North Yorkshire natural beauty is captured in its three areas of Outstanding Natural Beauty, National Nature Reserves, stunning coastlines, scenic rural villages, vibrant cities and market towns. North Yorkshire really is a beautiful, thriving and special place to live and work, rich in heritage and culture.

North Yorkshire features significantly in the ten best places to live in the UK in Halifax Quality of Life Survey 2019. The Quality of Life index aims to quantify where living standards are highest in the UK by ranking local performance across a range of indicators; Richmondshire was placed second in the list, a position boosted by excellent personal wellbeing factors (life satisfaction, happiness), Hambleton was placed fourth and Ryedale was placed eight, a truly commendable achievement and another incredible accolade for North Yorkshire. 

Figures released by the Office for National Statistics (ONS) March 2019 bulletin positions North Yorkshire as the safest place in England with extremely low crime rates.  

In addition the county benefits from excellent road and rail links, with easy access via the east coast mainline, the A1(M) and A19. Leeds, York, Newcastle, Durham and Teesside are all easily commutable, and London just two hours away by train. 

As a whole North Yorkshire offers great employment opportunities for your family members along with a higher proportion of schools which are good or outstanding compared to national figures.

If you are considering relocating to North Yorkshire we provide a comprehensive relocation benefits package (subject to eligibility).   

We will look forward to receiving your application.